Royal Thermal View Inc

Twenty-two windows out and in inside a single day, with the house left clean enough that you'd never know — that's a 2022 reviewer's account, and it's the shape of what people say about Royal Thermal View once the crews are on site. The Mendon company describes itself as family owned since 1986, and the BBB has had it accredited since 1993, rates it A+, and lists Cristina Yakimowsky as owner. The work is replacement and new-construction windows, entry and patio doors, and siding across Massachusetts and Rhode Island. The company presents itself as a Harvey and Andersen Elite Dealer, a Therma-Tru certified installer and lead-safe certified, and the BBB lists a registration numbered 110717 from the Office of Consumer Affairs & Business Regulations — that is the BBB's record rather than a verification of our own. The installation reviews are consistent and specific. In September 2025, a homeowner said the Harvey windows put into their first floor a few years earlier fitted perfectly and opened and closed smoothly, and called the crew clean and honest. A May 2025 reviewer said every window went in over two days and the crew showed up when they said they would. In February 2026, a customer described the owner staying reachable and sending the crew back for a punch list, and in July 2026 another said the owner was on site the whole time and the job left the property spotless. A Reddit commenter near Franklin in February 2024 said the pricing was reasonable and liked the replacement method they used. The soft spot is the office, and it is current. Two one-star reviews in the past six months come from returning customers. One in May 2026 needed a few sashes replaced, got no callbacks after numerous messages, and wrote that the company had earned five stars from them years ago but that things weren't working under new management. Another in February 2026 said it took multiple calls to get a measurement and an install scheduled after a good experience at a previous house. A repeat customer in October 2025 described more than a month of silence following a measuring visit — though that one still ended at five stars. So: the crews get praised, the phone doesn't. If you're working to a deadline, pin the measure and install dates down in writing, and plan to chase.