Verified record
Russ' Burner Service is a small operation built around one thing: keeping oil furnaces and burners running, and it holds a perfect 5-star average across 7 Google reviews. In the handful of written reviews on file, Russ shows up personally to diagnose and fix the problem — one customer called him responsive and professional after a furnace breakdown, fixed at what they described as a reasonable price. One notable account, from 2021, comes from another local business that refers its own customers to Russ for oil heating service rather than handling it in-house — a sign of standing within the trade, not only with homeowners. A separate review from the same year called him thorough and dependable for an urgent job that came up in the middle of another project. There are only three reviews on file, spanning 2021 to 2023, all positive with no complaints raised. Anyone hiring for oil burner or furnace work should expect a personal, one-on-one service rather than a larger company, and the trade referral is a useful sign of reliability beyond the homeowner reviews themselves.
I called Russ when our furnace wasn't working. He was responsive, showed up on time, was pleasant and professional and fixed the furnace for a reasonable price. What more could you want?!?!
Russ is simply the best. He is responsive, professional, thorough, and absolutely comes through when you really need service, as I did recently while in the middle of a project. Hire him!
We use Russ as a referral source to take care of our customers who need oil service. Russ is extremely accommodating and very professional.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Russ' Burner Service. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Specializes in
Also offers
Languages
1 change recorded — last scanned Oct 1, 2026.
Transparent diagnostics5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0
Two AC technicians out within a few hours5.0
Service for a customer’s parents and grandparents3.2
Careful split-unit installs4.1