Salem Glass Co

Salem Glass Company has been fabricating and installing glass since 1929, when Saul Goldberg opened a small shop in Salem as Salem Plate & Window Glass Co. Today the company describes itself as a third-generation, family-run commercial glazier — run by the Miller family, with Lois Miller as president since 1972 and her sons Laurence and James as executive vice presidents — specializing in curtainwall, aluminum, and architectural glass systems for large-scale construction. It has been a Kawneer dealer since 1948, which it says makes it the brand's oldest continuous dealer. The public record on quality of work is thin and largely negative. On Google, the company holds a 4.4★ average across 14 ratings, but the only two written reviews on file are both 1-star: one, from 2026, called the crew difficult to work with and rude on a job involving bathroom partitions and composite panels; the other, from 2025, alleged a company vehicle drove aggressively in Haverhill. The Better Business Bureau lists Salem Glass with an A+ rating, though the company is not BBB accredited and the BBB profile itself carries no customer reviews or complaint history. Given the gap between the strong Google star average and the negative written reviews on file, and the near-century of operating history behind it, it's worth asking a prospective commercial client directly about recent project references before signing on — the two written complaints don't resolve on their own against the company's long history and dealer credentials.