Reliable Appliance Service

Reliable Appliance Service repairs major kitchen and laundry appliances — washers, dryers, refrigerators, dishwashers, ovens — out of Bedford, NH, and its review trail is unusually deep for a shop this size: 780 reviews on file since 2022, a BBB A+ accredited grade, and a 4.8-star average across more than 1,500 Google ratings. The reviews follow a consistent pattern by technician name. Justin, Jeremy, Chris, Nick, Calvin and Ryan turn up again and again, and the story repeats: the technician diagnoses the actual problem, explains it before doing the work, and fixes the appliance on the visit. A broken washer lid lock spotted and fixed in minutes. A warranty freezer repair scheduled around a homeowner's existing plans. Mice-chewed dishwasher wiring explained step by step rather than just swapped out. That pattern holds through the most recent six months, which account for 66 of the 780 reviews on file, with only one negative in that stretch. The recurring snag is reaching someone. A handful of reviewers describe long holds, voicemail with no callback, and — when a part has to be special-ordered — waits stretching from weeks to months; one reviewer says a five-month wait for a part ended with a promised refund that never came. A couple of reviews also tie the company to Baron's Major Brands, the appliance retailer, with one warning that service moves faster if the appliance was purchased there — worth asking about directly rather than assuming. Reliable is the right call for a straightforward appliance breakdown where a technician showing up and diagnosing it correctly matters more than same-day turnaround; just get a part timeline in writing before you commit, and don't be surprised if getting someone on the phone takes a few tries.