Verified record
No state license for this trade. New Hampshire doesn't license or register remediation servicesbusinesses, so there's no state registry to check. That's true of every remediation services business in the state, not a mark against this one. Insurance is self-reported.
- Not rated by the BBB
- 4 reviews in the last 6 monthsNo negatives
- 6 work photos
Highlights
- Insurance handled — a recent customer said the owner handled insurer communication
- On-time arrival — a recent customer said the techs came on time
- Post-job follow-up — a recent customer said a manager did touch-up work
- Smoke odor removal — a recent customer said a heavy cigarette odor was removed
SERVPRO of Derry/Londonderry is a local SERVPRO cleanup and restoration business. Its website says it specializes in water and fire damage, storm and mold remediation and construction, and offers 24/7 emergency service. The website names Derry, Londonderry, Hudson and Manchester as its service area and claims 59 years in business. It holds a 4.8-star rating from 67 Google ratings. A recent customer said the company brought back the original color of the wood and tile floors after 4 years of neglect and got rid of the heavy odor of cigarette smoke. A recent customer said Jum, the owner, handled all communication with their insurance company, and that Ken and his crew cleaned everything from the ceiling to the floor. A recent customer said Josh and Justin communicated everything that was going to be done and showed up on time for every appointment. A recent customer named Ken and Tigh as the techs at the house, called them very nice and thorough, and praised the owner's communication. A recent customer said a manager came after the job was completed, addressed their questions and concerns and did some touch-up work, and that the company provided a detailed estimate with expectations and followed through on them.
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