Hi-Tech Cleaning

Hi-Tech Cleaning is a family-owned carpet, rug, upholstery, tile & grout, and hardwood floor cleaning business based in Derry, NH, also offering 24/7 emergency water damage restoration and commercial cleaning. The company's own site says it was founded in 1985 and has served Derry, Londonderry, Bedford and Windham since then; it states that in 2022 Michael Carco, an IICRC-certified professional with over a decade of experience, took over ownership of the business. Across a track record running from 2011 to 2026 on Google and HomeAdvisor, the story is largely one of careful, detail-oriented cleaning work: reviewers describe a bleached carpet spot color-matched until barely noticeable, a wool rug with years-old stains coming out looking new, and tile floors left looking 'brand new.' Several reviewers name specific technicians and describe protective steps like covering hardwood floors and wall corners before running hoses through the house. Long-tenured customers are common — one reviewer describes using the company for over a decade, another says they've driven nearly 300 miles round trip over the years to keep coming back. Two 2024 reviews stand apart from that pattern and are worth reading closely: one described an area rug that came back looking like the dirt was 'just pushed around,' calling it a decline from the business's earlier years, and another said a rug was ruined and the service was slow. Both are worth asking about directly, especially for a valuable or delicate rug, though neither repeats in the handful of reviews since. The Better Business Bureau gives the company an A+ letter grade, though its profile still lists a prior owner (Anthony Sarno) rather than the current one named on the company's own site — worth a quick question if ownership continuity matters to you. New Hampshire doesn't license carpet/rug cleaning or water-damage restoration businesses, so there's no state registry to check here.