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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗
- Not rated by the BBB
- 6 work photos
Highlights
- Named crew — Isaiah and Frank praised repeatedly for years
- Creative gutter work — crown-moulding touches, tricky access solved
- Installation defects reported — gutters separating, falling ice hazard in 2023
- HIC registration expired — confirm current standing before hiring
Smart Uses Gutters (also seen as Smart Uses LLC) is a Haverhill gutter installer run by Isaiah Dotson, working with a small crew customers repeatedly name — most often Frank, and in one review, Shorty. HomeAdvisor shows the company at 4.8 stars across 19 reviews, but that record is dated — those reviews run from October 2020 to August 2021. In them, customers described Isaiah and Frank as punctual for both the estimate and the install, upfront about what work was actually necessary versus optional, and willing to take smaller jobs other contractors passed on; one general contractor, in a 2020 review, praised custom crown-moulding touches worked into a gutter job and called it the best price he'd gotten in town. More recent Google reviews are more mixed. In a 2023 review, one customer said Isaiah solved a tricky fascia-board and gutter repair by working ladders around a trellis instead of needing a lift, and another called his service the best she'd received. But a separate 2023 review, also 1-star, said gutters and guards installed at their home were "literally separating in places," that a large piece of falling ice nearly hit them, and that Isaiah stopped responding to calls or texts after being paid. A 2025 review separately complained about one of the company's trucks blocking multiple spots in a dispensary parking lot. Before hiring, know that the state registry shows Smart Uses' Massachusetts home improvement contractor registration has expired. Given the 2023 defect complaint, it's worth asking for a written warranty and a clear commitment on how fast they'll respond if something needs fixing after installation.
What does window, siding, or gutter work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Smart Uses Gutters. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,000 – $11,000
Typical exterior project around $7,500
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