SmartWorks Roofing & Restoration

SmartWorks Roofing & Restoration is a Lynn, Massachusetts contractor that has served the North Shore for about a decade, according to its own site. Reviews going back to 2021 show the company operating under an earlier name, 5 Stars Home Improvement, under the same owner, Henry — work that ranged from deck rebuilds and railing repairs to full bathroom remodels — before it expanded into roofing and rebranded as SmartWorks. The written record across Angi, HomeAdvisor and Thumbtack is unusually consistent: 28 reviews from 2021 through 2025, every one of them positive. Homeowners describe specific, completed work — a 1962 home's two bathroom remodels down to curbless showers and floor-to-ceiling tile, a large back deck rebuilt in Newton, front-porch railings replaced, and, in a 2025 review, a full roof installation where the reviewer named five crew members and praised the project manager's communication throughout. Several customers say they hired the company more than once. There isn't a documented complaint or dispute anywhere in the record to flag. The one thing worth confirming directly, as with any contractor, is current scheduling — and, since the company recently added roofing to a background in decks and remodeling, how long the roofing crew specifically has been doing that work, given the detailed roofing account in the record comes from a single 2025 job. For a Lynn-area homeowner weighing a roof, a deck, or a bathroom remodel, the written history here points to a small, responsive outfit with a genuine multi-year track record and no red flags on file.