South Shore Chimney Experts

South Shore Chimney Experts is a father-and-son operation out of Weymouth built around one trade: chimney sweeps, cap replacements, repointing and flashing repairs. Richard Bollea, who goes by Rich, runs it with his son Will, and several reviewers describe the two of them arriving together for repair calls. In a run of reviews from February through December 2025, homeowners describe a similar pattern: Rich called back quickly, often getting to the job the same day, and left behind photos or video of the finished work along with a plain explanation of what needed fixing and what didn't. One reviewer credited him with talking them out of work they didn't need; another said he repaired a botched cap job left by a previous contractor and documented the fix. A neighbor wrote in describing Rich cleaning a veteran's chimney and being told it looked brand new. That same window carries a real cluster of trouble. Three reviews dated the same week in August 2025 describe a visit gone wrong: two say the person who came to estimate the job showed up intoxicated and was rude or abusive, and a third describes an inflated quote that escalated into a confrontation, with the work eventually finished by someone else. A separate review from October 2025 says a customer had to take the business to small-claims court after it kept a deposit without finishing the job. And a February 2026 review says a chimney rebuild left the homeowner unable to use their gas fireplace because the wrong cap let wind blow out the pilot light — and that Rich blocked their number when they tried to follow up. Its BBB listing, which isn't an accredited one, carries a further review claiming the business is a continuation of a company called Atlantic Chimney tied to a 2019 dispute over unfinished paid work. Given how detailed and specific the complaints are — a small-claims dispute, a documented cap failure, and two separate accounts of an intoxicated visit — get a written scope of work and a firm timeline before handing over any deposit, and ask directly how a callback on a completed repair would be handled.