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South Shore Pool Solutions is a pool service and repair company based in Duxbury, Massachusetts, serving the South Shore area with weekly maintenance, equipment installation and repair, and seasonal pool openings and closings. The company holds an active Massachusetts Home Improvement Contractor license, verified under its own name in the state registry, and its team describes itself as Certified Pool Operators with more than 30 years of combined experience in the pool industry. In a 2023 review, a customer described a detailed and well-communicated experience adding automation to their pool and spa, praising quick, thorough responses on equipment and pricing questions and a professional two-day installation. More recent reviews from 2026 are mixed: two brief reviews called the team knowledgeable and respectful, while one detailed review alleged the company pushed an unnecessary pump replacement, cited high prices, and described unpleasant customer service on the phone. Given that complaint, it may be worth getting a second opinion before authorizing a major equipment replacement.
Warning! DO NOT hire these guys. They tried to sell me a whole new pump saying mine was broken beyond repair. I replaced the impeller and shaft seal and now it runs like a champ. For the insane prices they charge I would expect more from them. If you try to call and ask about the prices be prepared to deal with one angry woman who works in the office. The owner was the same way as well! These people are rude, incompetent and only care about taking your money!
Very knowledgeable and respectful!
Very through and knowledgeable!!!
I had the team out to add automation to our spa and pool and could not be happier. It all started with some pictures and what I thought was my ideal solution in terms of tying the systems together, automation, etc. I got an incredibly detailed response very quickly (within a couple of hours) with suggestions on equipment, layouts and pricing. From there they answered several questions I had on the equipment and how specific things would work, never once seeming "pushy" or anything to get the job. They did the install over about two days and were very professional the entire time, even happy entertained my endless questions about different parts of the pool that even had nothing to do with the current job. Everyone on the team was incredibly knowledgeable, easy to work with, and very efficient. Now everything works just as we discussed, came in right around the estimated price, and has made maintaining the pool much easier. I'd highly recommend them for all your pool needs.
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1 change recorded — last scanned Sep 18, 2026.
Service manager Greg, praised for years4.5
Praised by name: Dana and Ben4.3
Handles renovations and challenging existing pools4.2
Neglected pool revivals4.1
Smooth pool installs and liner replacements3.9
