SPECTRUM TILE & CARPET, INC.

Spectrum Tile & Carpet is a family-owned tile, flooring, kitchen cabinet and countertop showroom in Fall River, MA, that says it has been in business since 1999. The company sells and installs tile, flooring, cabinets and countertops out of its own showroom, and reviewers regularly name the same staff — Maria, Sean, Don, Karen and Devin — as the people who walk customers through design decisions. Across reviews spanning 2021 through 2026, customers most often describe hiring Spectrum for tile and flooring on kitchen and bathroom remodels: a 2023 review described a full bathroom renovation that converted a fiberglass tub/shower into a walk-in shower with a new waterproofing system and custom tile design, and another 2023 review credited the team with picking counters, cabinets and flooring for a kitchen remodel that finished on schedule. Reviewers also mention the store handling backsplash tile, hardwood floor installation, and carpet work, and several say the showroom's selection is larger and the staff less pushy than the box stores. The praise is consistent on a few specific points: staff knowledge of tile and flooring products, patient design help across multi-room projects, and installation crews who show up as scheduled and leave the work area clean. Several reviewers say they have used the business repeatedly over the years, including for back-to-back kitchen and bathroom jobs. A handful of reviews raise things worth asking about before booking. A 2025 review said vinyl flooring installed in a kitchen and bathroom in November 2023 was already breaking in multiple spots with a soft spot near the sink. A 2021 review said a promised repair to previously installed flooring never happened despite months of follow-up. A 2026 review described a salesperson who kept pressing a browsing customer instead of leaving them alone. The Better Business Bureau lists the company as A+ accredited, and Google shows a 4.9-star average from 135 ratings. Spectrum Tile & Carpet looks like a solid pick for a homeowner planning a tile-heavy kitchen or bathroom remodel who wants hands-on design help from the same small team project to project — worth confirming, given the flooring-durability complaint, how the company handles a warranty callback if an installed floor needs a fix after the fact.