Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Stefano Nigro Plumbing & Heating Inc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
A leak that had been plaguing one Falmouth household for months got fixed inside an hour of the call — same day, and for a price the customer called reasonable. That is the shape of most of what people write about Stefano Nigro Plumbing & Heating: the East Falmouth shop shows up fast for the jobs that cannot wait. Someone with a burst water pipe in January 2026 wrote that Stefano happened to be a couple of miles away and was there in twenty minutes; another caller with a boiler emergency the same month said he picked up the phone himself. The work spans plumbing and heating in roughly equal measure. Recent customers describe a toilet and shower installed, two outside faucets diagnosed one-to-repair and one-to-replace, a new faucet on a jacuzzi tub, vanities swapped in two bathrooms with the painting, backsplashes, mirrors and lighting that went with them, and gas water heater and furnace vents rebuilt to a snorkel design so snow could no longer block them a foot off the ground. On the heating side there is annual air conditioning servicing, and in 2025 reviews a same-day furnace condenser replacement, and a furnace and water heater installed together in a single day. Outdoor showers come up often enough to be a Cape signature — trim installed within hours of a last-minute request in June 2026, and a 2025 review from a repeat customer listing an outdoor shower among several jobs. Communication is the other thing reviewers single out. Several describe texts and updates before, during and after the work, an online portal for paying the bill, and an estimate sent before anyone starts. One customer specifically valued being walked through what was wrong and why rather than being rushed. The company's Google profile carries 5 stars across 80 ratings, and BBB grades it A+ as an accredited business. Two things are worth asking about directly. The Massachusetts sheet metal license 17643-SM-A tied to this business is registry-verified active, but the registry's holder of record is Kevin Bishop rather than Stefano Nigro — reasonable to ask who holds which credential on a given job. Separately, BBB's profile lists a plumbing number, 33970-PL-J, that we did not confirm against the state registry, so treat that as BBB's listing rather than a verification. For an urgent leak, a dead boiler, a water heater, or the outdoor shower every Cape house eventually wants, this is a straightforward call. Ask for the written estimate people describe getting up front, and confirm the licensing question before booking a larger job.
Stefano Nigro and his team did a great job installing our new toliet and shower! They were so easy to talk to, effective and professional! Highly recommend!
Changed vents for gas hot water and gas furnace to snorkel type raising it above snow line. Had issues with the old vents being only one foot above ground level and getting blocked with snow
Excellent service from start to finish! They took the time to thoroughly explain the problem, what was causing it, and how they fixed it. I really appreciated that they made sure I understood everything instead of rushing through the process. Scheduling was quick and easy, and they were able to accommodate my schedule, which made the entire experience very convenient. I highly recommend them for their professionalism, knowledge, and outstanding customer service.
Stefano was great! Highly recommend him!
Helped change out a faucet and were very friendly and professional! Thank you so much!
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Certified attributes are verified against the public registry. Others are the business's own statement.
Re-analyzed rating 4.9 → 4.7
Added 65 new comments, added 30 new photos, verified active license, established 4.9 rating
No-upsell honesty5.0
Full bathroom remodels4.9
Tough diagnostics solved4.8
Fast emergency response4.8
No hard sell4.8
Won $25,000 industry contest prize3.4
Complex projects3.2