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Stewart Septic Services is a septic pumping company with a 4.2-star average across 58 Google ratings and an A+ grade on the BBB. On its BBB page, the company describes itself as J&S Development, Inc., doing business as Stewart Septic Service, Inc., offering septic cleaning, pumping, repair and Title V inspection. A 2003 article on wwdmag.com described Stewart's Septic Services in Bradford, Mass., as a privately held regional septic pumper for both residential and commercial tanks. A recent customer who used the company for septic tank pumping said they reached a real person on the first call and were scheduled for the next week, and that the driver Rob L. arrived on time, explained everything and completed the job in under 30 minutes. A recent customer said Rob L. got the job done in a timely manner. A 2024 customer said Rob L. came out on a Sunday emergency call in Salem NH, pumped off, cleaned the filter and snaked the line to unplug a backup. A 2024 customer said Fitz showed up within an hour on a Saturday emergency call, cleared the clogged pipe, cleaned the filter and pumped as much as he could. A 2023 customer said Rob L. snaked the blockage to the septic and pumped the tank after a plumber had said it needed to be pumped. A 2022 customer said the techs located and repaired a frozen pipe in the septic system, digging through a thick frost layer right before a blizzard. A recent 2-star reviewer said the receptionist asked them to remove the bolts on their septic cover themselves, and wrote that the company had doubled its rates over a short period. A 2024 customer said the technicians were kind, but that back-office staff called at 5:15 and again at 7:15 on a Friday evening to demand payment. A 2023 customer said the driver never called to schedule an after-hours pump-out, so they had someone else do it, and they were then sent an invoice for over $300. A 2025 customer said the company completed their Title V three years earlier and they were later told they needed to replace a $5000 part that apparently wasn't checked. A 2022 customer said they were charged a $75 fee over a mix-up about the appointment date. A 2025 reviewer wrote that one of the company's big truck drivers almost hit them. A 2009 eagletribune.com page reported neighbors saying an odor appeared to come from Stewart's Septic Service, worst around 5 p.m. when the trucks unload sewage into holding tanks.
“Residents in the Bradford village of Haverhill — a city north of Boston, near the New Hampshire border — are rejoicing now that their City Council announced it would be investigating a local septic company, which neighbors say has been torturing them with odors for several years.”
“The origin appears to be Stewart's Septic Service, 58 S. Kimball St., neighbors said. They said the odor is worst around 5 p.m., when the trucks unload sewage into holding tanks.”
“Stewart Septic of Bradford, Mass., the company that will collect restaurant grease and deliver it to the refinery, gathers about 5 million gallons of glop a year from around New England, 20 times what this refinery can handle.”
“Management at Stewart's Septic Services in Bradford, Mass., a privately held regional septic pumper for both residential and commercial tanks, reports it has taken advantage of a new septage receiving system to end the problem of clogged pumps in its processing plant.”
Disappointing and unprofessional. The receptionist made a major issue out of the fastener size on my above-ground septic cover that they installed and pumped previously. Instead of doing their jobs, the receptionist actually asked me to remove the bolts myself so they wouldn't 'lose' them. I hired a professional company so I wouldn't have to handle the dirty work or manage tools. Lazy attitude and poor customer service. In addition they have doubled their rates over a short period and are very nickel and dimey - as an example asking customers to take covers off. Should i pump the tank too? Save your time and hire a company that brings the right equipment and takes accountability. Hire a company that drains your tank and not your patience. Shout out to the firm that showed up without questioning fastener sizes. Positive review incoming.
Rob L was very professional and friendly! Came in got the job done and did it in a timely manner.
Used their service for septic tank pumping and had a great experience from start to finish. I appreciated the prompt communication at every stage and the fact that I got to talk to a real person in my very first call attempt. Very different from the frustrating experience I have had with all other providers, where I would only get answering machines, asked to leave a message that they would respond to "immediately", only to never hear back at all. Stewart's got me scheduled for the next week, no significant wait time. The driver Rob L. arrived on time, explained everything, answered all my questions and completed the job in <30 minutes. Highly recommend Stewart's and Rob for their courtesy, professionalism and strong work ethic. We will definitely work with them in the future.
Rob L provided outstanding service. Professional and informative. Provided several tips to help keep the in-house drain lines clear and clean to prevent costly clogs!!!!
Competitive pricing, easy scheduling, and they care about customer satisfaction. Initially they didn't put back my tank covers correctly but when I brought it to their attention they were happy to come out and make it right. I can tell from talking to one of the owners and the GM that they really care about the quality of their work which is rare in this day and age.
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2 changes recorded — last scanned Sep 22, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Stewart Septic Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Same-day and weekend calls for burst pipes and lost heat5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Registry-verified plumbing licence2.4