t. morrell / gutters and roofing

T. Morrell / Gutters and Roofing is a Braintree-based roofer, and the only two written reviews available about the business are both serious complaints. A 2021 review alleged the contractor charged an elderly customer $1,100 to fix a leaking roof using only caulking, that the leak was never actually resolved, and that he later misrepresented additional roofing work as having been completed. A 2022 review described a gutter repair, done after a tree damaged the gutters in a storm, that left them making a loud howling noise in strong wind — the reviewer said the contractor acknowledged something had gone wrong when they called to discuss it. Google shows two separate listings for the business with aggregate ratings of 3.9 and 4.0 stars from seven and eight ratings respectively, which is notably higher than what the two written accounts on file describe — a gap worth being aware of, since there isn't a positive written review here to weigh against the two negative ones. There isn't enough here to say anything good or bad beyond what these two accounts describe, but both are specific, detailed, and serious enough — one alleging deceptive practices toward an elderly customer — that they're worth taking seriously. Get another quote, ask for references, and confirm the scope of any repair in writing before hiring.