Tango Home Services

The basement flooded on New Year's morning. A voice message went to Tango's business line that Sunday; Mark Tango called back Tuesday and promised a crew before noon the next day. They arrived at 9am and it was solved by lunchtime. That 2023 account has the shape of most of what customers write about this Reading firm — you get a call back, and then you get people. Tango Home Services works out of an office and showroom at 287 Lowell Street, and it has been at this a long time: the BBB records the business as starting on 1 January 1968, incorporated in 2003, still owned by Mark L. Tango, ten employees, with 'Tango Plumbing, Inc.' as an alternate name. Customers bear the longevity out — one wrote in 2025 that they had been using Tango for more than twenty years. Google carries a 4.7 from 71 ratings. In practice it is a family shop, and the reviews name the family: Mark, his brother Domenic, plus Nick and Gary. The work splits two ways. On the plumbing side, a 2022 customer had the main drain replaced and the old cast iron pulled out; a 2025 one had a water tank that died overnight swapped the same day; others describe a leaky sewer line, boiler diagnostics, HVAC duct work and a heat pump repair. On the build side, a 2024 customer had a complete bathroom renovation and noted the team coordinating with the town when an unrelated drainage problem surfaced weeks later, a 2025 reviewer describes a master bathroom renovation, and a 2024 one had brown granite countertops swapped for quartz in a single day. Price is the recurring caveat, and it comes from people who otherwise liked them. A 2022 reviewer objected in detail to being charged $425 for a little over forty minutes of work and an $8.95 part. Another that year called the work 'a little pricy but worth it'. A 2025 customer who compared several firms said plainly Tango was not the cheapest, but did the best job. If a fixed number matters, get it in writing before the visit. One complaint sits apart from the workmanship entirely. In October 2025 a reviewer wrote that Mark 'owes me thousands of dollars' and talks about paying without following through — a money dispute rather than a job gone wrong, and nothing in the reviews answers it. Worth knowing, and worth weighing against thirty other accounts of being treated well. A straightforward call for an urgent plumbing or heating problem around Reading — the company's site says it is available 24/7 — and a credible one for a bathroom you want handled end to end. Settle the price of the visit before they roll.