Taylor And Son HVAC

Taylor & Son HVAC is a small Merrimack Valley heating and cooling outfit that builds as much as it installs. Alongside preventative maintenance and new mechanical systems for homes and commercial buildings, the company says it does its own sheet metal fabrication, installation and welding. Its Better Business Bureau file, opened in December 2017, lists the business at 466 Lake St in Haverhill, with a start date of January 2016, eight employees, and Robert Taylor as president. BBB has not issued a rating, saying it does not have enough information to, and the company is not accredited. LinkedIn work histories put crew members in Andover. The customer side is thin, and what exists is not flattering: Google shows 2.3 stars across three ratings. The one review with a body, written in December 2024, comes from a homeowner who paid a high price for an urgent central air replacement and then found the system had been installed with no box for an air filter — something they say they only discovered after a summer of poor indoor air quality, when they climbed into the attic to change a filter that was not there. Repeated calls, they wrote, did not fix it. One unhappy homeowner is not a verdict on an eight-person shop, but it is the only detailed account anyone has left. If you call them, get the scope in writing down to the filter housing and the ductwork, ask who handles warranty callbacks and how quickly, and price a second quote before agreeing to an emergency replacement.