THAYER STREET ASSOCIATES, INC.

Custom cabinets replacing sliding-door closets and a two-story garage converted into a home are among the projects customers described for Thayer Street Associates in 2020. The company says it began in the late 1980s as a small partnership building and renovating homes in the Pioneer Valley, then expanded into commercial work. On its BBB profile, it describes a Western Massachusetts business providing general contracting, design-build and construction management throughout New England. The dated customer accounts run from 2008 to 2020. In April 2020, a Houzz customer said Thayer Street designed, built and installed custom cabinets in four rooms, praising the craftsmanship and team. A May 2020 reviewer described converting a large two-story garage into a home for the reviewer and their wife, and valued the collaboration throughout the project. Another May 2020 customer described window replacements, stain matching to existing woodwork, and careful repair and replacement of broken stair treads. That account also included an ordering mistake: the project coordinator ordered the wrong custom window, but the reviewer said the correct unit was obtained quickly once the error was discovered. A customer writing in April 2016 described structural work, a new kitchen, two renovated bathrooms, removal of walls and stairs, a raised master-bedroom ceiling, and newly installed heating and plumbing systems. They praised the communication, respect for their choices and ability to resolve issues during and after the renovation. Houzz lists a 4.8-star average from four ratings, and Thayer Street has an A+ BBB grade.