The Sullivan Company, Inc.

The Sullivan Company is a Newton remodeling, custom building and handyman firm that says it was incorporated in 1988 and is led by founder and president Paul Sullivan. It holds 4.5 stars from 86 ratings on Angi and an A+ from BBB, and its reviews run from 2013 to 2026. Much of the praise is for small, fiddly repairs. A February 2025 Angi customer said Mark got a 100 year old door handle and lock working again. In a December 2024 review, a homeowner said the company researched and found parts to replace the polycarbonate roof of a sunroom whose manufacturer was no longer in business, and that there have been no leaks since. A September 2025 Thumbtack reviewer had an Anderson storm door replaced. An August 2023 customer said the company did small repairs and two larger renovations in an old condo building over a period of years, on time and on budget. The complaints are about schedules and finish. A January 2025 Angi reviewer said a job estimated at a week took 2 months, that the crew needed to be prompted to paint the doors, and that a screen door knob came off after they left. A 2014 reviewer said the project was delayed multiple times without communication. In a 2016 review updated in 2017, a customer said they paid over $12,000 to fix ice dam problems and later sued the company in small claims court at Concord district court and won.