ThermaCare Heating, Air & Electric

We’re very grateful for the help we received with our HVAC system. The AC installation was done previously, and every service visit and follow-up since then has been professional, helpful, and reliable. Most recently, late in the day, our thermostat was stuck at 75 and would not let us override the energy curtailment setting while we were getting ready to have guests over. Walter took the time after hours to video call us and walk us through the thermostat override step by step. He was patient, skilled, and stayed with us until the cooling system turned back on and the indoor temperature started dropping again. In Massachusetts weather, having dependable air conditioning and responsive HVAC support really matters, and this experience showed that clearly. The issue was resolved quickly, the house cooled down in time, and the whole process made a stressful situation much easier. We truly appreciate the excellent HVAC service, clear communication, and dependable customer care.

We have always received great heater repair service, and we especially want to recognize Curtis for the outstanding work on our heat pump. He carefully diagnosed several heating system issues and stayed with the repair until everything was fully working again. He understood that keeping the home comfortable was important for our family, and he showed real care, patience, and professionalism throughout the whole service visit. Curtis went above and beyond, explained the repair process clearly, and made sure the heat pump was running properly before leaving. We truly appreciate the extra effort and the excellent HVAC service.

i’ve counted on this team for years to keep my old ac and heat pump system running well, and when it was finally time for a full ac replacement, i knew they would take great care of me like they always do. they are honest, fair, and very dependable from start to finish. every person on the crew was knowledgeable, kind, and patient, and they explained the ac repair and installation process in simple terms. the work was top notch, professional, and completed with real attention to detail. they checked airflow, made sure the system was cooling properly, and left everything cleaner than it was before they arrived, both inside and outside. my new hvac system runs efficiently and keeps the house comfortable, and i’m very happy with the service. they definitely have a lifelong customer in me, and i highly recommend them for ac repair, maintenance, and replacement.

I highly recommend this HVAC company for heating and AC repair related service. My system was making a loud knocking sound when it started up, and Isaac was able to come to my home the same business day I called. He carefully checked the unit, found that my newly installed thermostat was set to control the fan instead of letting the HVAC system handle it, and fixed it by adjusting that setting. He also explained in simple terms why that setting was creating the noise, which helped me better understand how my heating and cooling system works. Isaac was professional, honest, and very helpful, and I really appreciated how quickly he solved the problem. He even took the time to answer extra questions and made sure everything was running properly before leaving. Great service, fast response, and a very smooth repair experience.

They are the best for heater and boiler repair work. Jerome came out to check the system, explain the estimate, and set up the job, and everything was handled fast at a very fair price. Easton installed my new boiler and did an excellent job. The whole heating setup was completed neatly, and the work area was even cleaner when he finished. He was very professional, answered my questions, and made me feel confident about choosing them for my heating and HVAC service in Holliston. My home feels ready for the colder Massachusetts weather, and I would absolutely recommend them to other people in my condo building.