Tile Tech Solutions

Tile Tech Solutions is a one-man-plus-crew tile outfit in Marlborough, run by Vitor, that homeowners across MetroWest and Greater Boston hire for backsplashes, bathroom floors and shower surrounds, re-grouting, and full bathroom tile remodels. It holds a Massachusetts Home Improvement Contractor registration, number 213768, verified active against the state registry under the name Tile Tech Corp, and the Better Business Bureau grades it A+. The review record is unusually consistent for a trade this exposed to complaints: 5.0 from 34 Google ratings, 5.0 from 8 on Angi and the same 8 mirrored on HomeAdvisor, and 4.9 from 22 on Thumbtack, running from 2019 to 2026 with no negative account anywhere on file. What people describe is craft work on difficult substrates rather than straightforward installs. A 2025 reviewer had a 50-year-old entry floor that sloped away from the front door and butted against a bowed oak floor; Vitor stripped the old underlayment, laid floor leveller and mixed sizes of Ditra to correct the slope, and matched the new tile to the bowed oak so the transition reads as invisible. Another 2025 customer had a shower a previous owner had tiled over a wrongly set drain: the crew pulled the floor tile, reset the drain and re-tiled. A February 2026 reviewer says a leak caused by an earlier contractor's work was diagnosed and fixed. Several describe Schluter waterproofing systems, glass tile and geometric layouts - one of them a plumber by trade who wrote in 2024 that he does not hire non-professionals. The repeated non-technical praise is about conduct: showing up when promised, texting back the same day, keeping the site clean nightly, offering material advice, and in a 2020 account, not attempting an upcharge. A 2024 reviewer says the job finished on time to the day for the exact quoted cost. Vitor also acts as an informal coordinator on bigger jobs - one 2025 customer describes him taking out a bathtub, prepping for his tile associate Bruno, and sourcing a painter. How long the business has been trading is genuinely unclear: its own site says over eight years, Thumbtack says eleven, Angi and HomeAdvisor say five, and the BBB records the corporation as started in December 2021. Ask directly if tenure matters to you. Beyond that, the thing to confirm is scope - most of this record is tile and grout work rather than the whole-bathroom rebuilds the company also advertises.