Tip Top Roofing is a West Boylston roofing contractor that says it has served Massachusetts since 2007 and works on residential and commercial roofs. Its own site describes architectural shingle, three-tab shingle, rubber membrane, roof replacement, ice-dam, and siding work, with a foreman present at every job and estimates that include permits and cleanup. BBB lists the company at 245 West Boylston Street and identifies asphalt roof replacement and repairs, gutters, and windows as offered services.
People who hired the company most often describe prompt installation, clear estimates, hard-working crews, and thorough cleanup. Reviews cover full replacements, leak-related work, chimney and gutter coordination, roof repairs, and projects involving garages, sheds, mudrooms, and rental properties. Recent Google reviews include both detailed praise for communication, scheduling, and workmanship and serious negative accounts: one reviewer said calls went unanswered after a later leak, another reported gutter damage and an unpaid replacement, and another criticized an unexpected cost increase and a sales-focused estimate. The broader Google profile is 4.9 stars from 370 ratings, while Angi shows 4.8 from 32 ratings.
Before booking, ask for the complete scope in writing, especially roof-deck repairs, flashing, gutters, and what happens if a leak returns. The written review history includes positive reports of one-day or two-day installations and clean sites, but it also includes a 2024 two-star account of ridge-vent and plywood issues that the reviewer said remained unresolved, plus older complaints about gutter damage and post-installation follow-through.
Tip Top is a plausible fit for a homeowner seeking a local roof replacement or repair crew with extensive review history and manufacturer certifications. Confirm the current Massachusetts HIC status, warranty terms, permit responsibility, change-order process, and who will handle callbacks after installation before signing.
