Tognarelli Heating & Cooling

Tognarelli Heating & Cooling is a Western Massachusetts HVAC contractor established in 1999 by Joel Tognarelli. Its website focuses on heat pumps, mini-splits, hybrid hot-water heaters, furnaces, and heating and cooling service, while directory records place the company in Greenfield and Gill. The recent written record is sharply mixed. A January 2026 customer says a $12,000 system never worked and alleges repeated unsuccessful follow-up; a 2024 customer describes a smooth heat-pump installation, clear explanations, strong communication, and help with the rebate process. Those two detailed reviews are the principal customer accounts available here, so they should be weighed individually rather than averaged into a broad reputation claim. Before booking, ask for a detailed equipment and commissioning scope, who will handle follow-up, and how warranty and rebate paperwork are managed. BuildZoom lists 25 permitted projects and several Massachusetts license records, including active sheet-metal #3180 and home-improvement #169133, but also inactive or unverifiable plumbing records that should be checked with the state. This may fit a homeowner comparing heat-pump or mini-split options, but the conflicting installation experiences make written protections and references especially important. Confirm the current license status, responsible technician, expected completion date, and remedy if the system does not heat or cool as specified.