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Mini splits, ductless wall units, central air: Total Comfort Control a Division of East River Energy installs and maintains heating and cooling equipment, and it holds a 4.7-star Google rating from 21 ratings. The company says it has been in business 24 years and offers 24/7 emergency service. A 2023 Google customer said they arrived on time, covered the floors with runners and installed the mini splits while others installed the condensers outside. That 2023 customer said John, in charge of the project, laid out the details of the work, and that afterward they removed any signs they had been there. A 2023 Google customer said Joe came for the estimate for a new central air system, and that when the first unit arrived with a small dent, a new unit was delivered for install in less than 30 minutes. A 2022 Google customer said the company installed two ductless wall units, and that Joe came back to figure out a different arrangement so the compressor would not sit near their patio. A 2022 Google customer said they had used Total Comfort Control for over 10 years, starting with the install of their HVAC and heating system and then yearly maintenance and cleaning. When their system had an issue that year, that 2022 customer said they came back the same day and Steve diagnosed the issue and took care of it. A 2025 Google customer said they had used the company for HVAC services for their daycare business for 7+ years and that Christine always took care of them. A 2025 Google customer in Madison said they had used Total Comfort Control for about 8 years, and that after the acquisition by East River, no one showed up and no one called for a scheduled summer AC service appointment. Connecticut lists its S1 heating and cooling contractor licence, HTG.0407076-S1, as active, held by Total Comfort Control LLC.
Total comfort control of East River energy is top notch. I have been using them for HVAC services for my daycare business for 7+ years. Christine ALWAYS takes care of me. She goes above and beyond with her confidence, compassion & professionalism. She makes things happen and delegates when a true HVAC “emergency” arises. Thank you, Christine & team!
We used Total Comfort Control for about 8 years including new heat and AC equipment install and service. Used to call and talk to Mike. Now after the acquisition by East River, I call and wait to be told to push No 3 for service. Had an appointment yesterday, Aug 23, 2025, for summer AC service 2-4 pm. No one showed up and no one called. And no one has called as of 11 am today. Still waiting in Madison.
These guys are top notch! It was a pleasure working with their staff, they were professional and pleasant. Thank you for coming out to wallingford guys!
As promised just like a Roman Legion, they arrived on time, saw what needed to be done, and they completed their task quickly and efficiently. John, in charge of the project introduced himself and laid out the details of the work. As soon as our expectations were addressed they quickly began working . First they covered the floors with runners and began installing the mini splits while others were outside and installing the condensers. It went seamlessly! They instructed us on how to use our new units and amazingly we had heat. Just in time since the temperature was dropping ten degrees! After completion of the work they removed any signs that they had been there. We were left with a warm orderly house. My compliments to Total Comfort. They have professional, courteous, respectful employees who did a terrific job!
Highly Recommend this company. I did a lot of research and these guys were the best, John, Joe, Diane, Maria. Recommend them highly.
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1 change recorded — last scanned Oct 13, 2026.
Typical your area range for this kind of work, from regional averages — not a quote from Total Comfort Control a Division of East River Energy. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Washer drain trap replaced in about 90 minutes4.2
AC maintenance with before-and-after photos3.3
31 years in businessNot yet rated
46 years in business2.8
