Town Roofing

Town Roofing is a Methuen, family-run shop under Andrew Maxwell — the company itself says roofing goes back three generations in the family, though the LLC was only formed in 2021. People call them for full roof replacements and the occasional complicated job: solar arrays, permitting snags, multi-layer tear-offs. Twenty-six reviews run from 2023 to 2026, virtually all five stars, including 7 in the last six months with none negative. Google alone shows 4.8 from 27 ratings. The details repeat: Andrew personally inspects roofs before quoting — one 2025 review said he was "one of the only people" who checked the whole roof before pricing it — keeps customers informed step by step, and cleans up thoroughly; one 2024 review described sending a crew member back the day after a job finished for a second, dedicated cleanup pass. In an August 2025 review, a customer credited Andrew with telling them their aging roof didn't actually need replacing, after a different contractor had said it did without even inspecting the area in question. One clear complaint stands out: a November 2023 review described a gutter repair that kept leaking, with no response to follow-up calls or emails. Separately, BuildZoom's own permit records show just two projects filed under the company in three years, which sits oddly against the volume of jobs described across two dozen reviews — worth asking how permits get pulled for a project like yours. For a full roof replacement or a job with real complexity — solar panels, permitting, multiple layers — the written record here is deep and mostly glowing; just follow up on the one gutter complaint and confirm the permitting plan before signing.