Town to Town Movers

Town to Town Movers is a family-owned moving company on Chandler Street in Worcester, MA. By the company's own account it was started in 1994 by a husband-and-wife team with one small truck, their son now works in the business, and it has completed more than 10,000 moves. It offers residential, commercial, piano and long-distance moves plus packing, storage and home staging, and lists Worcester, Shrewsbury, Holden, Grafton, Westborough and nearby towns as its service area. The Better Business Bureau lists it as accredited since 1999 with an A+ grade. Recent customers describe hardworking three-person crews that arrive on time and protect the house. A June 2026 reviewer moving out of a three-bedroom apartment said the crew finished in four and a half hours against an expected six to eight, laid floor mats and covered glass and wood doors, and that the quote was the most reasonable of five they compared. An April 2026 reviewer said the crew walked through the house first to plan, then padded walls and staircases. Others describe moving a piano, appliances and a sectional up a difficult driveway in the rain, packing a storage unit so items could be retrieved later, and working in heat without complaint. A Reddit commenter in September 2026 said they had used the company twice, found it reasonably priced and easy to book, and that the crew did exactly what was promised. In a July 2021 Reddit thread, another poster wrote that they had used Town to Town three times and had been extremely happy with it. The complaints center on scheduling and billing rather than the crews. In a 2023 review a customer said the company cancelled on moving day after the arrival window had passed, and a 2022 reviewer described repeated time changes followed by a cancellation. An October 2025 reviewer said a $200 weekend fee was added after the quote and the job was cancelled less than 48 hours out, with the deposit non-refundable. A July 2025 reviewer described pressure to buy extra insurance, disputed add-on charges, floor damage the company would not take responsibility for, and card charges above the signed amount, though she said the movers themselves were polite and careful. A January 2026 reviewer warned against the company's eviction moving service, saying it kept a large non-refundable payment and left the job unfinished. Given those accounts, it is worth getting the final price, any weekend or add-on fees, the deposit terms and the cancellation policy in writing before booking.