Trident Home Solutions

Trident Home Solutions works out of 11 River Street in Wellesley and takes on roofing, siding and painting. The company says it was created by John Cartisser, who brings over 15 years of contracting experience, and its Massachusetts Home Improvement Contractor registration (199266) is verified active with the state registry under TRIDENT HOME SOLUTIONS LLC. The thing customers write about first is not the shingles — it is John himself being on the job. A homeowner writing in May 2026 described a full siding replacement where communication came daily, with a recap of what was finished and a preview of the next day's work, and said John was on site through the three-week job. The same pattern shows up years earlier: a 2021 customer said John visited several times before starting, explained exactly what the crew would do, and came back the day after the roof went on to check for stray nails and shingles. A 2026 reviewer called the pricing the most reasonable they had found; a 2025 customer with a job too small for the company's backlog said John still walked them through handling it themselves, then came out when other contractors failed to show. Roofs and siding are the bulk of it, but the work spreads wider than one trade. A 2023 customer had roof, siding and gutters done together; a 2021 reviewer had the entire interior of their home painted, done exactly as laid out. A property-management firm owner wrote in 2023 that Trident completed a roof replacement across fifty buildings for their client with what they called excellent pricing and site management. The company describes itself as a Master Shingle Applicator and does metal roofing alongside asphalt. Several reviewers mention drone photos of the roof before, during and after the job — a 2026 customer and a 2021 one both singled that out. What is worth knowing before you call: the review record is uniformly positive and concentrated on Google, where the company shows a 5-star average from 46 ratings with no dissenting account on file, so there is no published example of how they handle a job that goes wrong. The BBB has no rating for them at all — its file was only opened in April 2026, and it lists a single employee, which sits oddly beside a decade of review history and the crews customers describe. Ask directly about crew size and who is subcontracted on your job. They are a strong fit for a roof replacement, a siding job, or exterior work where you want the owner present rather than a salesperson. Confirm the HIC registration number on your contract, and ask for references on a project the size of yours.