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True Blue Waters is a Holden pool company. Its website lists pool openings and closings, cleaning and maintenance, repairs, equipment installation and saltwater pool conversion, across central Massachusetts communities that include Worcester, Shrewsbury and Leominster. One customer called the day after buying a home whose in-ground pool had cloudy water; not even one day later the water had cleared, and that customer said the price was reasonable. A customer fighting a green pool that would not clear up said Greg walked them through the process step-by-step over three days until the pool looked clear again. A customer with a leaking pump said they jumped on it quickly. A 2023 customer said the company opened the pool but did not do the brush cleaning that had been agreed. On the Better Business Bureau, True Blue Waters holds an A+ grade.
I called this local business in a panic the day after purchasing a home with an existing in ground pool that had cloudy water. I was hoping to get it in swimmable condition for the weekend, and they said they’d try their best. Anyone buying a home knows the torture of waiting the last couple of weeks before closing, never mind having a beautiful pool and weather to match but not being able to use it! Not even one day later, the water was already cleared up, and by the following day the pool looked even better than I could’ve imagined. I would rely on this business to help with my pool any day, and know they will do the best they can with any challenge that might arise without trying to break the bank. They were kind and professional in all of our communication and did exactly what was agreed upon. The price was very reasonable! THANK YOU FOR MAKING OUR FIRST WEEKEND IN OUR NEW HOME ENJOYABLE! Including photos of the magic they worked that show the incredible difference from before and after True Blue’s services. 🤿💧
I highly recommend True Blue Waters! I found him through our local community chat after we were struggling with a green pool that just wouldn't clear up, even though our water chemistry was good. We had tried everything we could think of, and I was getting so frustrated. For the past three days, Greg has been incredibly helpful, patient, and generous with his time. He walked me through the process step-by-step, answered all of my questions, and helped us figure out what was actually going on. His knowledge and willingness to help made such a difference, and we finally have our pool looking clear again! I am so grateful for all of his help and would absolutely recommend him to anyone looking for someone who really knows pools and genuinely cares about helping his customers. Thank you, Greg!
Had a leaking pump and they jumped on it quickly. Great communication and service all around.
Read my other review on the new google biz listing for this biz ..
I am a new home owner with pool at my home and call true blue waters to open and clean the pool - they opened the pool but didn't performed brush cleaning as was agreed . Never trust this company
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2 changes recorded — last scanned Sep 30, 2026.
Service manager Greg, praised for years4.5
Praised by name: Dana and Ben4.3
Pool build finished ahead of schedule4.2
Neglected pool revivals4.1
Liner replacement4.2
Pool installation4.3