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PBeach LLC works out of Sunderland Road in Worcester and is hired mainly to install above-ground pools — sometimes well outside the area: a 2026 customer had a 15-by-26 pool put in at their home in Scarborough, Maine. Customers writing since 2024 name the same small crew again and again: Mike, who runs the jobs and handles the calls, his father Fred, and Johanna, who does the scheduling. The installation work draws consistent, specific praise. A 2026 homeowner wrote that the pool came out "perfectly level, and set into the ground just where and how we wanted it." Another had theirs installed less than two weeks after the first inquiry, on the hottest day of the summer, and said the crew left everything spotless. A 2025 customer describes a full removal of an old pool and installation of a new one by the same visiting team. Responsiveness during a job is the other thread running through the five-star reviews — answered texts and emails, a crew working into the evening to finish, and follow-up visits within days when questions came up afterward. One 2024 reviewer summed the experience up as "Quick installation. Great price." The complaints point somewhere narrower, and they are worth raising before you pay anything. In June 2026 a customer with a tree-damaged pool wrote that they paid up front and covered the cost of ordered parts, that the repair was left unfinished through the winter, and that the office manager then stopped answering calls, left a full voicemail box, and did not respond to a request for a refund. Two years earlier another person said they sent full details for a quote, got one callback, then heard nothing for a week. A third one-star review from 2025 says only "Terrible." Google's overall figure — 4.4 stars from 21 ratings — sits above that written picture, and the gap is where the useful question lives. The praise is overwhelmingly about installations that went in fast and came out well; the two detailed complaints are both about what happened after money or an inquiry had changed hands, on repair and quoting work rather than on new installs. If you are having an above-ground pool put in, this is a small family operation with a deep run of satisfied, specific reviews behind it. If you are hiring them for a repair, settle the scope, the deposit terms and what happens if the work stalls in writing first, and ask directly how they handle a job that has to pause over the winter.
Mike and his team are very professional. They made me and wife a great staycation. When he was done it felt like I was part of his family. I highly recommend him.
Piece of the Beach came up to Scarborough, Maine to install a 15 x 26 above ground pool for us and we couldn’t be more pleased with their installation and quality.
We couldn’t be happier with our experience with PBeach Pools! They responded quickly to our first inquiry and had our pool installed in less than two weeks. The entire team was professional, friendly, and easy to work with. They even installed our pool on the hottest day of the year to get us set up as quickly as possible and left everything spotless when they finished. We are extremely happy with the entire experience and highly recommend PBeach Pools to anyone looking for excellent service!
Mike and his team have been great. He came and explained exactly what would happen. When we finally made a decision he was right on it and we had the pool and everything set up quickly. I have reached out with questions and requests and he has been more than happy to come within days. Couldn't have been easier.
Excellent and timely service from a family owned company. I would highly recommend them for your pool service.
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Added 19 new comments, added 20 new photos, established 3.3 rating
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