Ultra Safe Pest Management

Ultra Safe Pest Management is a large, multi-technician pest control company based in Canton that has handled everything from mice and rats to wasps, bed bugs, and termite inspections. For years the pattern in reviews was consistent: a named technician — Eric, Collis, Rico, John, Gilmer — would show up, seal the actual entry points causing a rodent problem instead of just laying traps, and often return until the problem was confirmed gone. In a 2024 review, Gilmer and the team are credited with an emergency call: a hole in a child's bedroom wall had let out an estimated 800–1,000 yellow jackets, and the nest was found and treated within hours. A 2025 review described a wildlife technician, Eric, tracing an animal's access point and trapping the animals over three days, and another 2025 review described a technician, Rico, sealing entry points around a basement and kitchen after setting traps around the home's perimeter. Several long-time customers say they wish they'd switched to Ultra Safe sooner and describe repeat visits that keep a property pest-free. The more important thing to know is recent: the business was acquired by NED'S Home, and the last six months carry five negative reviews out of seven, clustering around the same new problems — missed appointments (one customer's booking vanished from the scheduling system with no supervisor available), being billed nearly a year after canceling service, and a roughly $3,000 rat-exclusion job that reportedly failed within a year, with the company declining to honor it past a three-month warranty and instead offering more paid work. A 2025 review separately described a bed bug treatment that didn't resolve the infestation after two rounds, followed by the same kind of upsell. The technician-level work described through most of this record is detailed and well-regarded, but given how negative the last six months look, get a clear written scope, price, and warranty term before signing anything, and follow up in writing if a scheduled visit doesn't happen as planned.