Ultra Safe Pest Management

Ultra Safe Pest Management is a Canton-based pest and wildlife control company Greater Boston homeowners call to trace where mice, squirrels, or a wasp nest are actually getting into the house, not just to spray what's visible. The company says it's been doing this for more than twenty years, grown out of the owners' own interest in animal and insect science, and its largest Google page carries 328 reviews averaging 4.8 stars. For years, what shows up most often in reviews is thorough wildlife and rodent work: technicians named Eric, Rico, Gilmer, and Collis are described walking the whole house and yard, pointing out entry points, and setting traps rather than just treating symptoms. A 2024 review described a technician clearing a 20-pound yellow jacket nest of roughly 800 to 1,000 wasps from inside a bedroom wall within hours of an emergency call; a January 2025 review described a wildlife technician finding a single access point and trapping the animals out over three days. Customers who've used the company for a year or more, including some managing repeat mouse problems on upper floors, describe technicians returning for quarterly visits and following through each time. The most recent stretch of reviews looks different. Since Ultra Safe was purchased by Ned's Home Solutions, reviewers in January and May 2026 describe unanswered calls and emails and a bill arriving almost a year after being told their service was cancelled. Scheduling has slipped too — in May and June 2026, two reviewers describe booked appointment windows where no technician showed or called, one after 25 minutes on hold only to learn the appointment had never saved in the scheduling system. Separately, a March 2026 review describes paying close to $3,000 for a full rat removal and exterior exclusion job, then finding something had chewed back through a sealed area within the year and being told the three-month warranty had already lapsed. A 2025 review described paying $1,100 for two rounds of bed bug treatment that didn't hold and being offered an upsell instead of a fix, and two other 2025 reviewers described paying $400 and $395 for termite inspections that mainly confirmed a carpenter ant problem outside while an existing contract with a different exterminator was already handling termites. Ultra Safe still looks like a strong call for a mouse, squirrel, or wasp job going by years of consistent technician-level praise, but the 2026 run of missed appointments and billing complaints tracks closely with the ownership change — worth asking about directly, along with exactly what a rat or bed bug warranty covers and for how long, before booking.