United Prime Cleaning Services, Inc.

One name comes up over and over in United Prime Cleaning's reviews, and it isn't the company's: Bianca. Customers describe her coming out to walk the house the day after they call, quoting the job on the spot, then showing up with the crew she trained herself. In a 2024 review, one homeowner mapped the whole sequence — a phone call with Ana, a next-day inspection with Bianca, a quote, then biweekly service. Its Google page carries 4.8 stars across 97 ratings. The Centerville company cleans houses, but the written history reaches wider than that: a church that hired them for sanitizing between services during COVID, a workplace bathroom, a commercial property manager who wrote in 2023 that he'd used them about two years. Deep cleans draw the most specific praise. A 2023 reviewer watched the crew put five-plus hours into a vacation home; a 2025 one came back to the grout and the space under the beds. Vacation-rental owners are a distinct constituency here — one wrote in 2023 that finding a reliable turnover service on the Cape during peak summer is the hard part, and that guests kept remarking on how clean the house was. Punctuality is the line that repeats most across four years of writing. So does staying power: one 2023 customer said they'd been using the company "well over a decade," and described beds made and bathroom towels rehung after every visit. The most recent write-up, from April 2026, is a first-time customer itemizing what the crew actually touched — light fixtures, glassware, every bathroom, the patio glass doors. The thing to pin down is the money. Two customers say the number moved on them. A December 2024 reviewer wrote that the company "tried to chaege me almost twice as much for my cleaning then i was first quoted," and that the cleaners worked areas outside the instructions they'd been given. A 2023 reviewer who set a $200 ceiling for a one-bedroom apartment ahead of her baby's arrival left a two-star account of an experience that was still bothering her when she wrote it. Cutting the other way: a 2022 customer said the crew ran past the agreed hours and didn't bill for the overage, and another said the job priced out exactly as quoted. So it isn't a pattern of overcharging so much as a scope question — get what's included, and what happens when the job runs long, settled in writing before the first visit. For recurring housekeeping, a one-off deep clean, or turnovers on a Cape rental, this is the kind of shop people stay with for years. Confirm the scope and the ceiling up front, and ask who's coming.