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Verified record
Universal Hardwood Flooring is Mike Tran's operation, and the written record — 26 reviews stretching back to 2017 — reads like a case study in doing hardwood work carefully and communicating well along the way. The Better Business Bureau lists the trade plainly: installation, sanding, refinishing, repair, patching and staining of hardwood floors. What comes up again and again, across years and jobs from small patches to an $18,000 whole-house project, is the same handful of things: fast, clear responses to inquiries; accurate quotes that hold even when a project scope grows; and a crew — often just Mike and one other person — that seals off work areas, changes shoes at the door, and vacuums between sanding passes so dust doesn't spread through the rest of the house. A 2020 review described him refinishing an 1895 antique pine floor, filling in decades-old cracks and gaps in a single day; a 2018 review described restoring 125-year-old floors to their original oak color and offering to come back weeks later just to reset one rug once it returned from the cleaners. Several reviewers describe him solving problems mid-job rather than treating them as change orders: refitting a wine cooler after a small floor-height shift, tinting a new kitchen floor to match the surrounding boards, patching an unexpected issue under old tile, and absorbing extra unplanned work without charging more than the original quote. More than one customer mentions using him repeatedly over several years for different rooms. There isn't much to flag here. The written record runs deep — dozens of jobs, priced from a few dollars to five figures — with no substantive complaints surfacing anywhere in it. Most of the specific, detailed accounts date to 2017–2021, though a 2025 review confirms the same pattern of easy communication and responsiveness continuing more recently. For hardwood installation, refinishing, or a tricky patch-and-match job, this is a specialist with a long, specific, consistently positive track record — the kind built one carefully-explained job at a time.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Universal Hardwood Flooring. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
Job cost $5,000. Mike and his team did an excellent job with our floors. We came up with an excellent plan that involved a minimal amount of moving for our furniture. Mike was very easy to communicate with and was highly responsive.
Job cost $18,000. I have done a lot of home renovation projects in the past, and I wish ALL contractors were like Mike. From start to finish of this ENORMOUS project, Mike was amazing to work with. He showed up when he said he was going to show up, he responded promptly to emails and texts, and he remembered all of the little details that we discussed along the way. His estimate was accurate and included all of the components that we talked about, and then we made some adjustments to the original estimate, which were also perfectly captured. And on top of all that, his quote/estimate was one of the most reasonable ones that we received (and we got 6 quotes). He was so knowledgeable with the information and advice that he provided, and I had complete trust that he would do a superb job. We had to move out of the house while the work was ongoing. He kept in touch the entire time, providing updates regularly. I never doubted that things were going well and according to plan. He had a team of two additional guys and they were also very pleasant and very hard working. And the work that was done was unbelievable quality. It looks so beautiful - a complete transformation of the home! In addition to the flooring, we paid Mike to install new 6 inch baseboards, which was a great addition. I would recommend Mike and Universal Flooring to anyone who is considering new hardwood floors or any flooring work for that matter. We will certainly use him again in the future if ever needed. THANK YOU MIKE!!!
Job cost $1,270. Michael was very responsive from the get go and answered a ton of questions about how he would refinish an antique (1895) pine floor and fill in large cracks and gaps that had deteriorated over the years. He and his crew completed the job in one day, wore masks (essential during the pandemic), and left the place cleaner than before they arrived. Beautiful work and an excellent value.
Job cost $7,000. It’s always a pleasure to work with Mike Tran. He is very accommodating and he is quite fair in his pricing. He moved the furniture which saved me from hiring someone else. Mike has done flooring work in my home on 3 other occasions and his work has always been outstanding.
Mike Tran and his team are terrific. They did exactly what we discussed in the time frame expected, were polite and professional and stuck with the original estimate. You won't go wrong hiring them!
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Trusted by contractors5.0
Tile craftsmanship5.0
Careful prep for clean finishes5.0