Valley Air Conditioning & Heating

Valley Air Conditioning & Heating is a Simsbury heating and cooling company with 4.9 stars from 167 Google ratings, and the company says it has been in business 38 years. Its Connecticut HVAC license, HTG.0394858-D1, held by VALLEY AIR CONDITIONING & HEATING INC, is active on the state registry. A customer had a furnace and central air conditioning replaced in one day, with Noah, Ryan, Jacob and Austin explaining the additional work needed to bring the home up to code. A customer had a hot basement solved with a mini split in a few hours after another HVAC professional quoted about 10 thousand. A customer who bought a home in Avon had the condenser, coil and lines replaced the same day, at a quote half the price another company gave. A customer whose AC stopped around 8:30 at night said Valley was there by 9:15 and the problem was fixed by 10. A customer said Sam used a combustion analyzer and opened up the boiler and exhaust before finding the cause of a melting-plastic smell. A customer whose mini splits Ryan, Nate and Noah installed later wrote that one head started leaking into the wall and floor after a few hours of running, and that the answering service took more than 16 hours to get the tech in touch. In a further update that customer said they had not heard from Tyler, the installation manager, and that Ryan heard about the problem that morning and was there to fix the leak. A customer said a tech's visit lasted about 25 minutes and he did not remove the leaves from the AC unit or hose off the outside. A 2025 customer was charged $186 for a routine maintenance visit, was told the unit had to be replaced, and was told locating the leak would cost another $1,000. That 2025 customer said a different company charged $500 to find the leak and recharge the system. A 2024 customer said they called about an AC emergency, were given a date two weeks out, and on that day were told no appointment had been made.