Velocity Plumbing and Heating

Velocity Plumbing and Heating is a plumbing and heating company, and a recent Google reviewer said Joe came out for their outdoor spigot, damaged over the winter. That customer said the job ended up bigger than expected because of how deep the pipe broke, and Joe went for more parts and finished it. Its Massachusetts plumber license, 4757-PL-C, is active on the state registry in the name of Velocity Plumbing and Heating LLC. The company says on its website that it was founded in 2016, works from Stoughton, and offers a two-year labor and materials warranty and weekend and holiday emergency availability. In a 2026 review, a customer said the company handled their tankless hot water heater installation from the estimate through the finished product. A 2026 reviewer said the company picked up and restored an old radiator ahead of their renovation, including sandblasting and painting, and returned to reinstall it afterward. A 2025 customer wrote about a cast iron stack repair job and said Joe, Tom and the team answered all of their questions. In a 2025 review, a customer said the company did the research to find a warranty they did not know about to get their water heater replaced, then fixed it the next day. A 2025 reviewer said Tom tried hard late on a Friday afternoon to troubleshoot an issue so they could have hot water for the weekend. A 2025 customer said someone came out within a few hours of a morning call, and that Nick tried to fix the issue with their sink but was unable to. In a 2024 review, a customer said Velocity Plumbing replaced their boiler in a very crowded cellar and praised the insulation of the pipes. A 2024 customer said Tom came out the very next day when their A/C was not working properly after basement work, and got the machine working again. That 2024 customer said Tom and Joe later walked them through an invoice for $11,000+ in work another company had suggested, explaining which items were unnecessary, could wait or could be fixed instead of replaced. A 2026 Google reviewer gave one star after the company refused service on a fairly serious plumbing issue in their laundry room; the reviewer said the reason was that the small laundry room looked inconvenient to work in. A 2026 reviewer gave one star and said Dimitri was awful to deal with. That 2026 reviewer said the owner did not come back to check something they broke and said it was not under warranty, although the job was less than a year old and the company's site says it guarantees a warranty for 2 years. A 2026 one-star reviewer said the owner and the company pretended to be friendly but were sneaky behind closed doors, and recommended against hiring them for heating or plumbing issues.