Verified record
Village Construction is a Charlton outfit that shows up in reviews as a hired hand for installation-type jobs — but its five-review Google history splits sharply down the middle. Two 2024 reviews describe a $15 fee charged for texting about a Thumbtack estimate, including one write-up from a customer who was billed after declining the job outright. The other side of the record: a 2023 review described a fast, clean install with a well-stocked truck and quality tools, and a separate 2024 review called the crew, working under Richard, professional and easy to coordinate around other work in progress. A 2023 review also noted prompt scheduling and pricing on the low end compared to other quotes. Before hiring, ask directly about how estimates and any service-call or text fees work — it's the one recurring complaint on record, even though the completed jobs themselves get good marks.
This place will try to charge you for texting them for quotes on thumbtack
⭐️ Beware of the $15 Text Message Toll! ⭐️ If you’re looking for a contractor who charges you $15 just for texting them, then Richard from Village Construction is your guy! 🎉 I reached out for an estimate through Thumbtack, and before he even set foot on my property, I got hit with a “service call” fee. Apparently, sending text messages now counts as premium service! 😂 I politely told him I went with another company (because, you know, options), and boom—$15 charge for the privilege of declining his services. I guess Richard’s texts are made of gold? 💸 To be fair, he did mention this fee was somewhere in the fine print on Thumbtack. But seriously, charging people for not hiring you? That’s a new one! Maybe next time I’ll get charged for thinking about hiring him. 🤔 Long story short: If you’re into paying fees for text messages and love surprises in your inbox, give Richard a call. Otherwise, swipe left. 🚫
Richard & crew were very professional and receptive to any concerns I had about coordinating their work with other work I had going on. I was very satisfied with the results. I would definitely use their services again.
Excellent work quality. Fast, and cleaned up after the job was finished. I also noticed that the installer arrived in a large truck filled with relevant materials/tools and used high quality tools that were in very good condition - it gave me lots of confidence that they would be able to manage unforseen circumstances. Outstanding communication even though I only speak English and the installer did not speak English too well. A 3rd person kept in constant communication with me via text message. This also included a quick back and forth about a missed step and the installer came back immediately to finish. I was really impressed with this customer service!
Village construction was print in responding to request for estimate and installation date. Price was compatible with others and on lower end. They showed up on time. They were polite and got the job done. Would highly recommend them.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Village Construction Inc. Use it to sanity-check bids, then get the real number in writing.
A day rate replaces the task list — usually the better deal once the list gets long.
Estimated range
$220 – $850
Typical handyman visit around $540
Specializes in
Languages
1 change recorded — last scanned Jul 31, 2026.
Remodels, decks, flooring and rotted-wood repair5.0
Clean workmanship4.4
Refinishes old bathroom tile to a quality look3.7
Budget-conscious repairs3.8