Walker Brothers Plumbing & Water Heaters
Local business · 179 Tracy Ave, Lynn, MA 01902, USA
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Verified record
- 12 reviews in the last 6 months
- 10 work photos
Highlights
- Honest diagnoses — a reset-switch fix saved one customer a costly water heater replacement
- Fast leak response — plumbers reached overdue jobs within hours, not days
- Upfront pricing — cost given before repair work begins
- Repeat business — customers cite using them across home, rental, and business properties for years
- Billing disputes — a landlord described repeat charges and no accountability on an unresolved leak
Walker Brothers Plumbing & Water Heaters works out of Lynn, and its reviews tend to follow the same shape: a leak or a dead water heater shows up, a name -- Jack, Kingston, Miles, or Donald -- turns up within hours, and the job gets closed out the same day. The pattern isn't new: the company's Google page carries 90 ratings averaging 4.8 stars, built on 86 written reviews stretching back to 2023. The last six months add specifics to that pattern. In April, a homeowner who'd already been told by another company they needed a full water heater replacement called for a second opinion; Jack found the actual problem was a broken reset switch and fixed it in minutes, sparing them the bigger bill. In February, a home warranty company had assigned a plumber who couldn't come for over a week -- once the homeowner called Walker Brothers directly, Kingston was at the door within two hours. Elsewhere in that window, a basement ceiling leak got fixed the same evening it was reported, with the price given before the work started, and a spiking water bill traced back to old, failing pipes was resolved with a full pipe replacement finished in a single day. Not everything in that stretch lines up cleanly. One Lynn landlord described a rental-property leak that turned into a billing headache: a leak-detection visit was charged separately, the follow-up fix didn't hold, the next bill was still high, and neither the plumber nor the leak-detection company would take responsibility -- the homeowner was eventually quoted for a full re-plumb of the house. That review still carries four stars, so the score and the account of the job don't fully agree. It's the one sour note among the 13 reviews logged since January, but it's specific enough to raise before hiring them for anything that starts with finding a hidden leak rather than fixing one that's already obvious. Independent write-ups outside Google describe the same habits -- fast arrival, prices explained before work begins, technicians who walk through the repair options rather than just starting. Combined with a multi-year history covering water heater installs, drain clearing, and sewer-line work, this reads like a shop built around the call-today plumbing job rather than long remodels. For a leak, a failing water heater, or a stopped drain, that history holds up; if the job instead involves tracking down a hidden leak or an ongoing billing dispute, get the scope and the invoice terms in writing before work starts.
Read the comments
Most recent comments
- 5.0Jun 28, 2026
Walker Brothers Plumbing & Water Heaters comes highly recommended. I had an active water leak that could have caused major water damage if it was not fixed right away, and they stepped in when other plumbers would not help. Kingston answered my call, made room in the schedule even though the day was already busy, and got a technician out fast. The crew arrived on time, found the source of the leak quickly, and handled the repair with skill and care. They explained the plumbing issue in simple terms, worked efficiently, and made sure everything was working properly before leaving. I was very impressed with how responsive, honest, and professional they were throughout the whole service call. If I ever need plumbing or water heater help again in Lynn, they will be the first team I call.
— Joanne BarrView on Google Reviews ↗ - 5.0Jun 25, 2026
Like many homeowners, I ran into a holiday plumbing problem that led to clogged pipes and a slow drain. I called and left a voicemail, and they got back to me very quickly. The team was friendly, professional, and able to come out that same morning to take care of the plumbing issue. They cleared everything up fast, and the work was done with great quality at a fair price. I really appreciate their reliable service, clean work, and overall professionalism. I will definitely use them again for any future plumbing or drain service needs, and I would gladly recommend them to my neighbors in Lynn.
— Steve BurgessView on Google Reviews ↗ - 5.0Apr 20, 2026
we called for help with our leaking water heater and the whole experience was fantastic. miles was the only plumber nearby who answered my call on a saturday. he was very clear, respectful, and got straight to the point. after i sent some details and photos, he gave a price right away and showed up earlier than expected. the work was done carefully and we are really happy with the results. we’ll definitely contact them again for any plumbing or heating work.
— Sonia HenryView on Google Reviews ↗ - 5.0Apr 1, 2026
After another company told us we needed a brand new water heater, we decided to get a second opinion and called walker brothers plumbing & water heaters in lynn. jack arrived right on time early in the morning and quickly figured out that the issue was just a reset switch. he fixed it in just a few minutes and saved us from spending a lot of money on a new heater we didn’t actually need. the bill was much less than we expected, and it was clear we were dealing with an honest plumber who knows his stuff. if you want great service and someone who cares about your budget, i definitely recommend calling these plumbers.
— Nicole MckeeView on Google Reviews ↗ - 5.0Mar 25, 2026
I recently had a fantastic experience with a local plumbing company. Their plumber, Kingston, was incredibly professional and skilled. I called them for help with replacing an outside water valve, and Kingston responded quickly and was ready to get to work right away. From the moment he arrived, Kingston was on time and had all the tools needed for the job. He explained what he was going to do and answered all of my questions in a way that was easy to understand. His friendly attitude made me feel comfortable and confident that I was in good hands. Kingston’s plumbing skills were top-notch. He handled the valve replacement with care and worked efficiently, making sure everything was done right the first time. He even took the time to share some helpful tips on keeping my plumbing in good shape for the future. What really impressed me was how Kingston treated my home with respect. After finishing the job, he cleaned up the work area so well that you couldn’t even tell any plumbing work had been done. His dedication to customer service was clear throughout the whole process. Overall, I’m very happy with the service I received. If you’re looking for a reliable plumber in Massachusetts, I highly recommend giving these folks a call. You can expect great service and excellent results.
— amelia haysView on Google Reviews ↗
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Update history
Added 86 new comments, added 10 new photos, established rating 4.3
- behind the score: Billing disputes — a landlord described repeat charges and no accountability on an unresolved leak