Waldman Plumbing & Heating

Waldman Plumbing & Heating is a Lynn institution with a scale few local plumbers match: 4.8 stars across 482 Google ratings and 328 reviews on file dating back to 2021, with 31 more landing in just the past six months and zero negative among them. Its Massachusetts plumber license is active, and the Better Business Bureau gives it an A+, accredited rating. What comes through across dozens of detailed accounts is a big roster of named technicians customers keep asking for by name — Corey, Dan, Peter, Tim, Kyle, Josh and others — each one credited with the same things: explaining the problem clearly, working cleanly, and following through. Emergency response gets singled out often: a 2026 reviewer described a plumber arriving within half an hour, another said Waldman came the same day after two weeks of other companies not responding to a broken boiler, and a 2024 reviewer recounted the crew showing up the day before Christmas Eve to install a thermostatic valve for a newborn's room. On the technical side, jobs described range from swapping a 13-year-old, leak-prone water heater for a commercial replacement with a same-morning install, to a soil pipe that broke unexpectedly in a second-floor bathroom and was diagnosed and replaced the same visit. The one recurring theme worth knowing about is billing on diagnostic or quote visits. Across three separate reviews spanning 2022 to 2026, customers described paying a service fee — $85 in one case, $245 in another — for a visit or quote that either never materialized or led to what felt like a steep follow-up price (one reviewer was quoted $2,400 to replace a hot water tank not covered by warranty, on top of the diagnostic charge). These are a small minority against hundreds of positive accounts, but the pattern repeats often enough to be worth asking about directly: get the diagnostic fee and how it applies to any future work confirmed before the visit. With this much volume and this much consistency — office staff getting individual praise for scheduling and communication, and technicians remembered and requested by name job after job — Waldman is a well-established option for plumbing and heating work in the Lynn area; just nail down the fee structure up front.