Wells Plumbing & Heating

Wells Plumbing & Heating trades out of 288 Perkins Row in Topsfield, a small North Shore town off Route 1, and is the kind of one-name plumbing and heating outfit homeowners in Essex County call directly rather than through a dispatcher. Its Google listing carries a 5-star average across six ratings. The written record is short and consistent. In a March 2024 review, a homeowner described Jason as very thorough, said his work was excellent, and noted that he always returns phone calls when a message is left. In an October 2021 review, Andy Martinez wrote that Jason came on time, returned all messages, did a great job and was very professional, and said he "saved the day." Both accounts point the same direction: a named individual doing the work himself, reachable by phone, and showing up when he says he will. For a homeowner whose main worry is whether the plumber calls back and turns up, that is the signal that matters most, and it holds across a two-and-a-half-year gap between the two reviewers. The overall public record is small — six Google ratings and two written reviews spanning 2021 to 2024. That is enough to show a working local business with satisfied customers, and not enough to show how it handles a large renovation, a heating system replacement, or an after-hours emergency. Homeowners in Topsfield, Middleton, Boxford, Danvers and the surrounding towns looking for a small, responsive plumbing and heating contractor have a reasonable place to start here. Before booking, describe the specific job you need — a drain, a water heater, a boiler or a fixture — and ask what similar work he has done recently. Confirm his current Massachusetts plumbing licence and insurance with the state, and ask for a written price before work begins.