West Roxbury, MA

OneGuard Roofing LLC works out of West Roxbury, and the roof is only part of the story — the calls that keep landing are for pressure washing: decks, retaining walls, patios, and roofs coated in moss and algae. The company says it's been at it for eight years, and its Thumbtack page carries the trappings that come with that kind of run — Top Pro status and a 5.0 average across 163 ratings, 97% of them five stars. The five transcribed reviews all describe the same kind of job and the same kind of outcome. One homeowner had a roof with "lots of algae and moss" needing a thorough cleaning — scheduling was easy and the crew left it looking, in the customer's words, incredible. Another compared before and after and said their two decks looked brand new. A third called the crew attentive, said they took pride in the work and made sure the customer inspected the finished product before calling it done, at what they described as a fair price. None of the five raised a complaint. Beyond the wash-and-clean work its reviews describe, the company's own Thumbtack listing names a wider roofing and gutter book — roof installation, replacement and repair, gutter cleaning and installation, siding repair, window cleaning and repair, even holiday lighting and snow plowing. That's the company's own claim about its range rather than jobs any reviewer described in detail, so treat the roof-repair and gutter-install side of the business as unconfirmed by an actual customer account, even though the roofing name and the Top Pro badge suggest it's a real part of what they do. There's nothing pricing- or scheduling-related on record to flag before booking — the reviews on file are uniformly positive. The one thing worth confirming going in is which of the listed services actually fits the job at hand, since the verified track record here is really about exterior washing and roof cleaning rather than roofing construction itself. For a homeowner staring at a roof, deck, or driveway that needs a thorough scrub, this is the kind of outfit the reviews describe well: shows up when it says it will, cleans thoroughly, and gets sign-off before leaving. For anything structural on the roof itself, it's worth asking directly what OneGuard has actually done lately, since that side of the business isn't the one its reviewers are talking about.