Wheaton Electrical Services Inc

Wheaton Electrical Service has been doing electrical work out of Waltham since 1971, and its Google page — 4.7★ from 64 ratings — backs up a 43-review track record running back to 2021. Its Massachusetts electrician license is verified active with the state, and BBB has it accredited since 2018 with an A+ grade. The dominant story in the reviews is speed: person after person describes calling with a problem — a lost internet connection, an outlet that quit, power out overnight — and getting a callback or a technician within 20 minutes, often same day or the next morning. In a March 2026 review, one customer said Wheaton bailed them out after a different electrician they had hired left an unpermitted, substandard service-panel job unfinished; Paul came out the next day to sort it out. In a 2025 review, another described Wheaton fixing an outlet issue after a new stove install left it unusable, and in a 2024 review a customer said Wheaton walked their father through an AC troubleshooting call over the phone at 7:30 on a Saturday morning. It also handles commercial work — in an early-2022 review, someone who works for SERVPRO described using Wheaton on countless emergency restoration jobs over the years, including a large rewiring project at a Lincoln, MA supermarket. The names Paul, Tim, Steve, Nick and Grant come up repeatedly across years of reviews — a small, consistent crew rather than a rotating cast. It is not spotless. In a 2025 review, a customer said two hardwired lamps Wheaton installed later overheated and one could not be turned off, and getting a callback took threatening to file a complaint. A 2024 review described a quoted baseboard-heater job that never got a quote or the promised visit, and the customer was later invoiced for work that was never done (the invoice was voided). And a 2021 review said an initial site visit never turned into a quote or a started project despite follow-up calls. These read as exceptions in an otherwise heavily positive record, but worth knowing going in. For a routine call, an outlet swap, or a middle-of-the-night emergency, this is the kind of shop with both the response times and the tenure to back it up. For a bigger or more involved job, it is worth pinning down the quote and timeline in writing before assuming a visit means the work is actually scheduled.