Wtpi Service Heating And Cooling

I’ve held off reviewing WTPI as I wanted to go through the full heating season with my newly installed Williamson heater and Bradford hot water heater. First, may I say Cory was a total pro and gentleman. WTPI kept to their schedule with no delay. Pipe work and removal/replacement of unit went perfectly. It has operated flawlessly and has noticeably saved oil cost with a highly efficient AFUE rating. Thank you to Norm and the entire team.

Ibhad diagnostic work done and they figured out was wrong. While I did have an issue with the payment, they worked with me to resolve the payment issue. Great affordability for the diagnosis.

They did come in a timely fashion for a leak, but said an elbow on the furnace was cracked and needed to be replaced. They installed my brand new furnace 2 years ago. The part was not, in fact, cracked. It only needed to be tightened. I cancelled their return visit, and told them about the error, but still was required to pay $110. That is not good business. I wouldn't use them again.

Seamless service. Don went above and beyond. Very helpful.

Cory did great work on my older, badly installed furnace/water heater tank system that came with the house. He is very knowledgeable and creative! When the system finally crashed, we discussed the work and they wrote up a quote very fast so I could go to the bank for financing. When it was all done, they ordered the equipment quickly and, though it didn't come quickly, once it was here they got right to work on the installation. I now have a very impressive looking on demand system that was installed promptly and with care. I highly recommend this company!