Yankee Pest Control

Yankee Pest Control, out of Malden, is the company eastern Massachusetts homeowners call when mice have gotten into the walls — and the reviews describe a specific way of handling it: find where they're getting in, not just where to put the traps. On Google the company holds a 4.8-star average across 705 ratings, and the Better Business Bureau grades it A+. The last six months of reviews are heavy on rodent jobs, and they read the same way each time. In April, one homeowner going through what they called "one of the worst mice problems" of their life had technicians Sean and Igor re-inspect and fill additional holes; another had Matt inspect, set traps and bait stations, spray, and patch entry points all in the same visit. A March 2026 review describes hiring the company for a newly bought home after spotting a single mouse, with technician Kendra staying on as the primary point of contact while working through the problem. Pricing comes up too — one customer says they shopped four companies with quotes from the $400s to $600 before choosing Yankee, citing how well the visiting technician, Scott, kept them informed. Not every recent visit lands the same way. Of the nineteen reviews posted since January, two are complaints: a June review says ants were still present after a treatment, and a May review describes a one-year service plan renewing automatically without what the customer felt was clear notice at sign-up — worth asking about directly, including what cancellation looks like. Individual technicians get named and re-requested often enough (Sean, Kendra, Scott, Matt, Lance, Dylan) that it's worth asking who's likely to be assigned to recurring visits, since the experience in these reviews tracks closely with which tech shows up. Yankee Pest Control fits an active mice or rat problem, or a wasp/hornet nest that needs to come down, based on the range of jobs reviewers describe. Before signing on, get clear on how the annual plan renews and what cancellation actually looks like.