1-800 WATER DAMAGE of Manchester and Nashua

1-800 WATER DAMAGE of Manchester and Nashua is a locally owned water damage restoration company based in Goffstown, New Hampshire, operating as a franchise branch of the national 1-800 WATER DAMAGE brand under the Belfor Franchise Group. Owner Josh Strout runs it; a 2023 trade-magazine profile described it as a husband-and-wife operation, and the Better Business Bureau lists a December 2022 start. The company says it handles water, fire and smoke, sewage and mold damage restoration for homes and commercial properties across Manchester, Nashua and ten surrounding towns, with 24/7 emergency service and IICRC-certified technicians. People who hired them describe the same experience again and again: a fast response to an active water emergency and clear communication until the job is done. Reviewers this year credit Josh with same-day call-backs, calls answered outside business hours, and daily check-ins while walls and ceilings dried, including one storm-damage job dried out without demolition. Technicians Chris and Victor appear alongside him in several accounts, repairing water-damaged ceilings and cleaning up afterward. The jobs themselves are the everyday water emergencies of southern New Hampshire: flooded finished basements after heavy rain, failed sump pumps, dishwasher and toilet-overflow leaks, ice dams, and a septic backup. Older reviews add a 2023 mold remediation after a dining-room ceiling leak and a 2024 kitchen rebuilt after an upstairs toilet overflow. One 2024 customer called the price very reasonable for a basement flood, and a 2023 reviewer described an honest estimate given the morning after an evening call. The history is short but consistent: 30 reviews from late 2023 through 2026, all five stars, with 18 in the last six months and no negative reviews. Google shows a 5-star rating from 31 ratings and Angi a 5.0 from 5. The BBB rates the business A+ but does not accredit it, and lists about three years in business. Worth asking about before booking: the business is young, so confirm crew capacity for a large loss, and because it operates under a national franchise name, confirm that the Goffstown branch is the one dispatching to your address. For a homeowner with an active leak, flooded basement or mold problem in the Manchester-Nashua area, this is a strong first call; ask for the estimate in writing and how the insurance billing works.