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NE Disaster Solutions is a Nashua, NH restoration company that handles the aftermath of water, fire, mold, storm and biohazard damage across New Hampshire and Massachusetts, working 24/7. Reviews describe project managers — Jason Parker by far the most-named, along with others like Brian, Josh and Meg — showing up within hours of a call and walking homeowners through insurance claims from start to finish. The specifics are consistent and detailed. A basement with 7 inches of raw sewage had a crew at the door within 3 hours of the call, a March 2026 review describes. Water damage from a major 2026 winter storm got a same-day response. A bathroom demo that turned up what looked like black mold had a quote and crew on-site within days. During a Cat3 septic overflow, Jason was available nights and weekends to help navigate the insurance claim. One family needed a medical-incident cleanup so a father could sleep at home again, and had an estimate in hand within an hour of the visit. Another used the company to remediate mold and mouse-infestation damage in a relative's house in time to list it for sale, with advice on fixing the attic airflow that had let the mold return before. A particularly striking account describes a family's twin four-year-olds being chronically sick for nearly a year before a mold source was finally identified and remediated. Google puts the company at a 4.8-star average from 75 ratings, and BBB rates it A+. Two separate accounts raise a real concern specifically about mold jobs. A 2025 review describes a second company later finding mold on basement walls that NE Disaster had said was fully removed, along with a mid-project scope change. A separate, undated BBB review warns against hiring the company for mold remediation, saying it over-promised and under-delivered. For water, fire or biohazard cleanup — especially anything moving through an insurance claim — this is a responsive, well-reviewed company that handles the paperwork as well as the physical work; for a mold job specifically, it's worth asking for post-remediation testing or a third-party clearance check before considering the work done.
These guys did amazing! Jason Parker and his crew turned a house that had years of cigarette tar, and dust, and turned it into a home. The amount of cleaning they had to do was astronomical, and they got it all done in just a few short days. They exceeded all my expectations, and I cannot recommend them enough!
Jason Parker and the team at New England Disaster Solutions were professional, responsive, and extremely helpful throughout a difficult water-damage and remediation situation at my home. What stood out most was that Jason always made himself available whenever I had a question or concern. He consistently returned my calls, took the time to explain the process, and never made me feel like I was bothering him, even when the insurance process became complicated and frustrating. Jason carefully inspected the affected areas, documented the moisture and damage, prepared a detailed scope, and communicated directly with my insurance company when clarification was needed. I appreciated his honesty and his commitment to recommending the work he believed was necessary to address the damage properly. His team was also professional throughout the remediation process and took appropriate precautions to protect the rest of the home. I would confidently recommend Jason and New England Disaster Solutions to anyone dealing with water damage and mold concerns!
I worked with Jason on a small project in Bedford, MA. From the first phone call all the way through the last, he was professional, personable and knowledgeable. He was appropriately responsive, able to thoroughly answer all my questions, and did everything he said he was going to. As a contractor, I will be working with and referring people to NE Disaster in the future.
Used cleaning and sanitization of a basement sewer back up, which left 7 inches of sewage in basement. Worked with the project manager Jason and his crew. They were at my door less than 3 hours after initial call to start pumping out. Jason was very helpful in guiding us through the process and going over our insurance claim as well. I did bother him several times with text messages even after hours, and he responded right away each time. We were given a fair price for the amount of work and the industry standard and we are very happy with the results.
Jason and the team at NE Disaster Solutions responded quickly and effectively to dry and clean water damaged wood from an ice dam. The communication was great and they worked directly with our insurance company.
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1 change recorded — last scanned Oct 1, 2026.