128 Plumbing, Heating, Cooling & Electric

128 Plumbing, Heating, Cooling & Electric runs out of Wakefield, and the volume behind its reputation is hard to overstate: 4.9 out of 5 across 3,956 Google ratings. The name is literal — plumbers, HVAC techs, and electricians come out of the same trucks, and reviewers describe jobs where all three trades show up on one visit. The reviews from this year follow a consistent shape: someone loses hot water or hits a sewage backup, and a tech is at the door within hours. One landlord's tenant lost hot water on a Friday night; a callback came within the hour and a new heater was installed by early the next afternoon. Another homeowner called about a major sewage blockage days after moving in and had a technician on-site within the hour. Techs get named individually and thanked for walking people through the diagnosis — one showed photos during an HVAC tune-up, another laid out seven different repair options before a leak fix, a third explained exactly what a furnace inspection turned up. The pattern worth asking about before booking is price. One customer says a laundry-room plumbing re-route was quoted around $7,900, versus about $2,500 from another local company for the same work. A separate review updates an original 5-star rating after a heat pump and AC system installed here went through three condensate failures and two floods over four years, with the customer billed again each time it needed service. A third describes a drainage repair that was confirmed fixed, then failed again two days later and flooded a basement, with no response to follow-up calls. For an emergency plumbing, heating, or electrical call, the volume of specific, recent praise here is hard to match locally, and its Massachusetts plumbing license is active. For a bigger installation, get a written, itemized quote up front and ask what happens if the equipment needs a repeat visit.