JLB Plumbing & Mechanical, LLC
Regional · 80 New Salem St, Wakefield, MA 01880, USA
Their work
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Call (857) 772-0603Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- MA plumbing licenseVerified active
- Not rated by the BBB
- 36 reviews in the last 6 monthsNo negatives
- 7 customer photosOf completed work
Highlights
- Zero recent negatives — 37 Google reviews in six months, none negative
- Fast on emergencies — boiler pipe burst at 7pm, tech out by next morning
- Consistent named crew — same techs like Kevin repeat across reviews
- Handles commercial jobs — replaced valve and piping on a fire sprinkler system
- Sharp diagnostics — traced dead AC airflow to dirty contacts, not a new part
- License scope — only a plumbing license is verified despite frequent HVAC work
JLB Plumbing & Mechanical works out of Wakefield and takes both plumbing and HVAC calls — a dead air conditioner in July, a boiler pipe that lets go at night, a bathroom with three leaks at once. Google puts them at 4.9 stars across 176 ratings, and the reviews keep naming the same handful of people: Kevin most often, along with Joe, Derek, Francisco, Matt and Will, which points to a small, stable crew rather than rotating subcontractors. The last six months brought 37 Google reviews and not one of them negative. The specifics repeat a pattern of quick, correct diagnosis rather than a lot of talk: a technician traced a four-year-old air conditioner's dead airflow to dirt-clogged contacts and cleaned it on the spot instead of pushing a repair, and when a corroded boiler pipe broke off at 7pm, someone called back the next morning and was on site within a couple of hours. On another job, a technician found and fixed three separate leaks in one bathroom in under two hours. The work isn't only residential — a commercial account had a faulty valve and piping replaced on a fire sprinkler system, finished on schedule and cleaned up afterward. One thing worth confirming directly: the state registry verifies JLB's Massachusetts plumbing license as active, but a large share of the reviews describe air conditioning and heating work rather than plumbing. It's worth asking which license or certification covers the HVAC side of a job before it's scheduled. For a homeowner or property manager who wants one crew for both plumbing and mechanical breakdowns — and values a fast callback over the lowest quote — the six-month run of clean reviews makes JLB a reasonable first call. Confirm the HVAC credential and get the scope in writing before the truck rolls.
Read the comments
Most recent comments
- 5.0Jun 22, 2026
Air conditioning Service
— James MarsdenView on Google Reviews ↗ - 5.0Jun 22, 2026
Excellent Customer Service, On time,Quality<br>Of Service top notch. Clean and polite.
— Glenn GeradeView on Google Reviews ↗ - 5.0Jun 17, 2026
Excellent service, very pleasant to deal with especially the office. Would highly recommend.
— Neil GrisetoView on Google Reviews ↗ - 5.0Jun 11, 2026
Same day service and Derrick was great!
— Carol KelleyView on Google Reviews ↗ - 5.0Jun 11, 2026
Huge thank you to Kevin & the team at JLB!! Fast diagnosis and efficient repair, really saved us with an AC repair on a hot humid day. We’ll be calling again for any future needs!
— Laurel RiceView on Google Reviews ↗
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Update history
Added 156 new comments, added 41 new photos, verified active license, established rating 4.4
- confirmed against the state license registry
- behind the score: License scope — only a plumbing license is verified despite frequent HVAC work