617 Home Improvement Inc.

You get what you pay for and nothing more. My contractors had made a mistake in pulling out the shelves in the cabinets 617 Home Improvement ordered for me. I guess my contractors lost a couple of the little plugs to keep the shelves in place. After spending over $10K, you would think 617 Home Improvement would be able to give you a couple extra plugs but No Way - stating it wasn't their problem and that I should address it with my contractors. When I said that if she could just point me in the right direction to be able to order the plugs and send me a link to Amazon where I should purchase the couple of plugs, she said she wouldn't and then took 15 minutes to explain to me the same thing she already said- Basically it's not their problem and just figure it out! Not the best customer service and as a business owner myself (services), I would never have treated my customers like this. I would have at least sent the link to my customer so that they could more easily purchase the missing plugs. And when I got upset because the owner, Christina, had offered to send me the link to the right place to purchase the plugs, she reneged and told me they could sense hostility in my voice and that this is not their problem. It makes me very sad to see local businesses that need referral business not even try to make the customer happy or feel supported. So with that, please be careful because if anything goes wrong with your installation, 617 Home Improvement is not going to help you. Instead they are going to lecture you about how you should be blaming the contractors or others for any mistakes. I kept telling them that I understood and really was just looking for a solution. Same answer- I am not going to provide you with a link to where you can purchase more plugs. This is not my problem. So so sad! Buyer beware!

Great quality at reasonable price! Thank you very much home improvement team for your dedication and professionalism.

617 Home Improvement helped me remodel my house when I moved in! They were very efficient, and the work was impeccable! I was included in the process, and every one of my needs was met. I will definitely be using them again!

Thank you for your wonderful service!!! The project was completed in a timely manner and you were all very professional and caring. I will definitely use 617 Home Improvement again in the future.

617 Home Improvement did work on our kitchen recently and I can honestly say they where Professional, reliable, and did great high quality work. They finished the project on time and right on the budget that they originally said. Highly recommend them!