Verified record
A kitchen fire took out a significant part of one Woburn-area house, and rebuilding it meant a long fight with an insurer — in an August 2023 review, the homeowner said Steve Cavallo hung in through all the nonsense with the insurance company. Custom Creations Contracting is his Woburn design-build remodeling shop: kitchens and bathrooms, additions, attic and basement finishing, whole-property renovations and new-home work. Its Massachusetts home improvement contractor registration is active on the state registry. Kitchens are what people write about most, and the written accounts run from 2018 to 2024. A December 2022 customer had walls taken out and support beams put in to make the kitchen, dining room and living room one open space. In an October 2022 review, a homeowner who called themselves an inexperienced layperson said every cost and option was itemized and explained, and everyone scheduled to show up showed up. An Angi review from March 2019 describes being included in the decisions from demolition through to the finished kitchen. Bathrooms and basements are the other half. An October 2023 reviewer chose CCC over four other firms to build a new second-floor master bathroom. A January 2023 customer had a bathroom added and the basement finished, and credited clear talk about timelines. In an August 2023 review, a client whose kitchen the company had already remodeled brought it back to renovate the basement after extensive water damage. Two things are worth settling before work starts. The Better Business Bureau, which accredited the business in 2017 and grades it A+, describes a single-employee LLC started in 2015, and reviewers describe Steve bringing in his own subcontractors — an Angi reviewer in March 2019 named them as part of the job — so ask who will be on site at each stage. And in a February 2018 review rated 4.5 stars, a customer said their one concern was dust protection: they had asked for things to be wrapped with tarps before demolition. This is a small operation working close to home — the three permits BuildZoom samples are in Burlington, Waltham and Arlington. For a kitchen gut, a bathroom built into a tight second floor, a basement build-out or a rebuild after fire or water damage, that scale is the point: the owner is the person you deal with. Ask for the subcontractor list and the site-protection plan in writing, and check what the one-year workmanship warranty on the BBB file actually covers.
“Custom contracting is great, and local.”
It was a pleasure working with Steve and his team on the renovation of my kitchen. They were of the utmost of professionalism, but, done with friendliness and thoughtfulness. I had questions during and after the construction and those queries were dealt with timely and courteously. I shopped for, and provided, some of the materials myself and was duly compensated on the final bill. I would recommend Custom Creations Contracting in a heart beat!
Steve Cavallo and CCC turned out to be the best contracting firm we've ever worked with. After reviews and estimates from four other firms, we decided to work with Steve and CCC to build a brand new 2nd floor master bathroom. In reviewing the problem of turning a small and extremely challenging space into the bathroom we always wanted, his approach was knowledgeable, thoughtful, and open-minded. Some other bidders, including bathroom specialists, were openly negative to some of our ideas or tried to keep upselling bigger plans. But Steve's guidance, patience and inventiveness were key to a fantastic finished bathroom - beautiful, flawlessly functional, and a delight to use and just to look at. Steve and Sal and their team were rigidly focused on quality and several times decided to rework already completed work to make it absolutely perfect, even though we'd have signed off on it. And with minor adjustments for small changes we wanted made on the fly, CCC was in the end exactly on budget - no surprises. We most highly recommend Steve, Sal, and the CCC team for any construction project you have in mind, and we really look forward to working with them again.
Steve rebuilt a significant portion of our home after it was damaged by a kitchen fire. We can't recommend him highly enough. He is knowledgeable, smart, solutions-focused, patient, and very personable. He hung in through all the nonsense with the insurance company. He accommodated our schedule for returning home. His sub-contractors were excellent. And no detail was overlooked. Just hire him.
A different review for custom creations expressing our overwhelming satisfaction for our bathroom remodel is as follows: Just wanted to take this opportunity to express our thanks for our beautiful new master bathroom. Our experience with both you, Sal and all of your affiliated subcontractors was top notch. We were impressed with our communication and input every step of the remodel and of course the workmanship. We also want to thank you for adding additional work to our contract without any hesitation. It was a true pleasure working with you on this project. We are extremely happy with the end product - a functional and fabulous en suite custom to our needs! We highly recommend your business and as stated in your business name "CUSTOM" it is! Thanks again!
We previously worked with CCC, LLC to remodel our kitchen, which we love, and so contacted Steve again to renovate our basement following extensive water damage. Steve and his team are easy to work with, very responsive and make it a point to understand our needs and style. Steve's suggestions and recommendations were always on point and thoughtful and resulted our basement exceeding our expectations. His level of communication is great and we felt informed throughout the project. Finally, we felt pricing and overall project costs were entirely reasonable. We look forward to working with CCC again for future home projects.
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Service area
1 change recorded — last scanned Aug 4, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Custom Creations Contracting LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
Languages
Languages
Trim and repairs5.0
Rotted railings and loose rails fixed5.0
Wainscoting, columns and built-in finish carpentry4.1
Owner personally guides ADU permitting3.7
