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A-1 Fleet Door Services is a woman-owned, full-service garage door company based in Londonderry, New Hampshire, working residential and commercial jobs — installation, repair, openers and loading dock levelers — across New Hampshire, Massachusetts and southern Maine, with 24/7 emergency service and a self-reported 15 years in business. It carries an A+ Better Business Bureau rating, though it is not BBB Accredited, and a 3.8-star Google average from 26 ratings. The technician-level work gets specific, repeated praise. A 2023-07-28 review described Justin replacing garage door springs cleanly and on time; a 2023-09-26 review credited him with explaining exactly why a problem occurred and what needed fixing on an emergency night call; more recently, a June 2026 review said Josh gave "his all" trying to program a customer-bought remote before selling one that worked, and another from the same week said the company solved an issue a previous contractor couldn't. The complaints here are about the business side rather than the trade work. Two reviews from January and April 2023 described scheduled estimate or service appointments where no one showed up and no one called — one reviewer noted the company advertises 24-hour availability yet couldn't be reached for over an hour past the missed appointment. A separate September 2023 review said the technical work was excellent but called the billing "shabby," describing a credit card that wasn't charged as expected and a week's delay before the company explained why. Recent activity is thin but positive — the two most recent reviews, both from June 2026, are five stars with no complaints. Given the mix, it's worth confirming an appointment the day before and asking for billing details in writing up front, while trusting the technicians once they're on site.
Needed to replace remote garage door opener. I bought (Home Depot) a remote made by the same company as the door system. Josh tried multiple times to program the remote and it would not work. I purchased a remote from A1 and am very happy. Josh gave it his all, he definitely knew what he was doing, but I'm wondering if I got a dud. This is the second time I've had them for a problem with the door opener( A1 did not do the original install). Will call them again if needed. Thanks everyone.
We used this company for the first time and they are now our go to! Same day response, professional, logical troubleshooting, reasonably priced and they fixed the issue that we couldn’t. Thank you!!
The entire team from the office manager to the technician Josh was spectacular. I have a choice home warranty program that pays for new equipment if there is any defective equipment in my home. It took some time to get the go ahead to change everything out but today was the day for the new door opener to be installed. It took Josh about an hour to replace all the equipment. At the end of it all Josh swept the garage before he left. A-1 Fleet acted professionally & did a perfect job.
Called A-1 fleet door services late at night to setup an emergency door service , they came out first thing next day and sent Justin out, he was extremely knowledgeable, knew what he was doing and shared why I had the issue and what needed to be fixed/replaced. I had a previous company replace a torsion spring on this unit and they didn’t tell me what else I had to change going from a single torsion spring to a dual, and Justin lead me in the right direction on how to fix this issue so it doesn’t happen again ! 10/10 company and service I will be using them in the future !
Service was excellent. However, they did not charge my credit card that I gave them sent me an invoice and then proceeded to try to explain why they didn’t charge my credit card a week later. Very shabby billing department.
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1 change recorded — last scanned Sep 2, 2026.
Steers customers away from unnecessary upsells5.0