A&L Plumbing, Heating, and AC Repair

A&L Plumbing, Heating, and AC Repair operates out of Wellesley Hills, Massachusetts, and its plumbing license (13271-PL-M) is active with the state. The clearest number here is the review count: 4.9 stars across 205 Google ratings, and two names keep surfacing across dozens of write-ups — James and Frank. That rating sits on top of more than 160 reviews going back to 2024, with the last six months alone adding over a hundred five-star write-ups and no negative ones. The recent call sheet is broad: boiler and furnace replacements, AC and mini-split maintenance, water heater swaps, drain snaking, a pool heat pump repair, and emergency work — a burst pipe during a 20-below cold snap, a failed well pump, a water heater with a Power Vent problem that took some back-and-forth with the manufacturer to sort out. One customer called about a dead water heater at 7am and had a technician finish the job that same day. A longer-tenured customer's list alone spans an outdoor faucet swap and a kitchen re-plumb, mini-split cleaning, a custom laundry valve, and eventually a full high-efficiency boiler and water tank replacement after their previous setup failed early. Several reviewers describe ongoing relationships rather than one-off calls — one cites 30-plus years working with owner Paul, another says over a decade for heating, cooling, and AC needs — and one specifically credits the crew with skipping the upsell, giving straight advice on what did and didn't need fixing. The one wrinkle in an otherwise clean recent run: a customer who needed the crew to come back and finish a toilet rebuild after running into problems on the first attempt. It didn't sour that review, but it's the lone blemish among the four- and five-star write-ups from the last six months. For plumbing and HVAC calls — from routine drain cleaning to a full boiler or water heater replacement — this is a shop with an active license, a wide service mix, and customers who keep coming back for years. If anything's worth asking about upfront, it's what happens if a fix doesn't hold the first time, since that's the one place a recent review flagged a redo.