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Typical Greater Boston range for this kind of work, from regional averages — not a quote from A F Ventolieri Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
A F Ventolieri Plumbing & Heating is a Charlestown plumbing shop, and its Massachusetts plumber licence, held by Christopher Ventolieri, is active on the state registry. On Google it has 4.3 stars from 7 ratings, with four written reviews from 2021 to 2026. Two of them describe water heater replacements. In a 2023 review, a longtime client whose water heater failed said Chris Ventolieri, named in that review as the owner, stayed responsive and kept them informed at every step while two technicians did the emergency replacement. A 2022 reviewer said the team quoted a water heater replacement from information and a picture of the old heater, without charging to come out, and followed up well with the invoice. The newest review, from June 2026, is a 1-star from someone who says they did not end up using the company: they described a company vehicle being driven aggressively around 6:30 AM, tailgating and weaving through traffic, and said it made them hesitant to hire the firm.
Fortunately, I did not end up using this company, and based on what I witnessed this morning, I wouldn’t feel comfortable hiring them. At approximately 6:30 AM, the driver of this company vehicle was driving aggressively…tailgating other vehicles, weaving through traffic, and making unsafe lane changes. The behavior was concerning enough that it made me question the professionalism and judgment of the company. If this is how company vehicles are operated on public roads, I would be hesitant to trust them at my home or business. Please drive safely and represent your company responsibly.
I've been a client for many years. Most recently, our hot water heater failed and we needed emergency replacement. Chris Ventolieri (owner) was extremely responsive, and kept me informed at every step. The 2 technicians who did the job were great as well. Highly recommend.
The team did a water heater replacement for us. They were very professional, well organized and equipped, experienced and competent. They were able to quote based on info and a picture of the old heater. Their approach was straight forward, no BS (can't take that for granted when other plumbers charge you just to come see the place and give you a quote). Communication was good and the follow up with invoice was great. Very good experience, recommended !
Chris is the best in the city!
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1 change recorded — last scanned Sep 19, 2026.
Rapid emergency response5.0
Broad plumbing and HVAC range5.0
Honest pricing5.0
Help with the Mass Save rebate paperwork4.9
Same-day burst pipe repair3.6
Water heater swaps4.3